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Lessons in IT Transformation: Technology Expert to Business Leader

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Why should I read this book? Be honest—that’s what you are really trying to figure out before you decide to invest the time and money required to read any book. There are thousands of books available on the topic of leadership. Why is this book different, and why should you care? Here are a few answers to your question.

First of all, this book is written for the IT professional as its stated audience. It focuses on the topic of leadership through the unique perspective of an IT practitioner. It is also written through the lens of an actively practicing CIO who lives the challenges of leading and managing a complex technology organization every day.

The book is also very different from many resources written for the IT community in that it focuses on what I lovingly refer to as the human side of IT leadership. Many IT executives have risen through the technical ranks and already have a great handle on leading IT projects, implementing technical solutions, and handling the day-to-day operations of a technology organization. What most CIOs or aspiring CIOs don’t always have is a great deal of experience or focused education in dealing with the human elements of leading an organization that ultimately will decide whether you, as well as your organization, succeed. In this book we will focus on real, pragmatic issues that are critical for executive success. These topics include:

* Helping to create a vision that your team will embrace * The real purpose of IT—driving business value
* Developing effective communication skills * Becoming an effective relationship manager * Developing the people on your team for maximum contribution * Leading a major change effort * Creating an atmosphere of partnership with your people, clients, and vendors * Developing the qualities of great leaders * Sustaining success once it’s achieved

These topics are critical to executive success but are not often taught in MBA programs or easily learned on the job. I will cram nearly 30 years of lessons from the school of hard knocks into these pages in the hope that you can avoid having to invest as much time (and make as many mistakes!) as I have.

Finally, the book has two major focuses—helping the individual evolve from a technical expert to a business executive and helping his/her organization evolve from a utility service provider to a trusted business partner that drives true business value. If these are goals you hope to accomplish, then this is the right book for you at the right time. Introduction xvi
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