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Effective Complaint Management (Management for Professionals)
Effective Complaint Management (Management for Professionals)

This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers. Dissatisfied customers are at risk of migrating; accordingly,...

Global Political Economy: A Multi-paradigmatic Approach
Global Political Economy: A Multi-paradigmatic Approach

This book applies a multiparadigmatic philosophical frame of analysis to the global political economy. Crossing two disciplines and lines of literature?social philosophy and global political economy?this book considers seven aspects of global political economy and discusses each aspect from four diverse paradigmatic viewpoints:...

Methanol and the Alternate Fuel Economy (Energy, Environment, and Sustainability)
Methanol and the Alternate Fuel Economy (Energy, Environment, and Sustainability)
This book discusses the emerging research centred on using methanol- whose excellent fuel properties, easy production and relative compatibility with existing technology- make it attractive to researchers looking to alternative fuels to meet the rising energy demand. The volume is divided into broadly 4 parts which discuss various aspects of the...
Bioactive Molecules in Food (Reference Series in Phytochemistry)
Bioactive Molecules in Food (Reference Series in Phytochemistry)

This reference work provides comprehensive information about the bioactive molecules presented in our daily food and their effect on the physical and mental state of our body. Although the concept of functional food is new, the consumption of selected food to attain a specific effect existed already in ancient civilizations, namely...

Western Constitutionalism: History, Institutions, Comparative Law
Western Constitutionalism: History, Institutions, Comparative Law

This innovative textbook provides an introduction into comparative constitutional law to undergraduate and graduate students. Combining a clear and practical explanation of the topics with scientific knowledge, the textbook analyzes the origins and the development of constitutional law in the Western world, as well as the structure...

Soft Computing and Signal Processing: Proceedings of ICSCSP 2018, Volume 2 (Advances in Intelligent Systems and Computing (898))
Soft Computing and Signal Processing: Proceedings of ICSCSP 2018, Volume 2 (Advances in Intelligent Systems and Computing (898))

The book includes research papers on current developments in the field of soft computing and signal processing, selected from papers presented at the International Conference on Soft Computing and Signal Processing (ICSCSP 2018). It features papers on current topics, such as soft sets, rough sets, fuzzy logic, neural networks,...

Emerging States and Economies: Their Origins, Drivers, and Challenges Ahead (Emerging-Economy State and International Policy Studies)
Emerging States and Economies: Their Origins, Drivers, and Challenges Ahead (Emerging-Economy State and International Policy Studies)

This open access book asks why and how some of the developing countries have “emerged” under a set of similar global conditions, what led individual countries to choose the particular paths that led to their “emergence,” and what challenges confront them. If we are to...

Computer Vision, Imaging and Computer Graphics – Theory and Applications: 12th International Joint Conference, VISIGRAPP 2017, Porto, Portugal, ... in Computer and Information Science, 983)
Computer Vision, Imaging and Computer Graphics – Theory and Applications: 12th International Joint Conference, VISIGRAPP 2017, Porto, Portugal, ... in Computer and Information Science, 983)

This book constitutes thoroughly revised and selected papers from the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications, VISIGRAPP 2017, held in Porto, Portugal, February 27 - March 1, 2017. The 18 thoroughly revised and extended papers presented in this volume...

Environmental Nanotechnology: Volume 2 (Environmental Chemistry for a Sustainable World, 21)
Environmental Nanotechnology: Volume 2 (Environmental Chemistry for a Sustainable World, 21)

This is the second volume on Environmental Nanotechnology. The first chapter discusses the synthesis of nanomaterial and mainly the green synthesis of inorganic nanomaterials. Furthermore, a comperative discussion about resistive and capacitive measurement of nano-based biosensor is reviewed and the efficient delivery of...

Meteorology and Climatology of the Mediterranean and Black Seas (Pageoph Topical Volumes)
Meteorology and Climatology of the Mediterranean and Black Seas (Pageoph Topical Volumes)
The Mediterranean Sea, as a “centre” of the ancient world, has been early recognized as a laboratory basin for a variety of atmospheric, ocean and climate studies. Its uniqueness is manifested in its geographical position, a mid-latitude region connecting three continents, orography that affects cyclogenesis, precipitation and winds,...
Equivalent-Small-Parameter Analysis of DC/DC Switched-Mode Converter (CPSS Power Electronics Series)
Equivalent-Small-Parameter Analysis of DC/DC Switched-Mode Converter (CPSS Power Electronics Series)
This book focuses on the applications of Equivalent-Small-Parameter Method (ESPM) in solving the steady-state periodic solutions, as well as stability analysis, of kinds of open-loop or closed-loop operated DC/DC converters, such as PWM, quasi-resonant and resonant ones. The analytical expressions of DC components and harmonics of state...
Hidden Treasures in Contemporary RNA Sequencing (SpringerBriefs in Computer Science)
Hidden Treasures in Contemporary RNA Sequencing (SpringerBriefs in Computer Science)
Advances in RNA-sequencing (RNA-seq) technologies have provided an unprecedented opportunity to explore the gene expression landscape across individuals, tissues, and environments by efficiently profiling the RNA sequences present in the samples. When a reference genome sequence or a transcriptome of the sample is available,...
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