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Business Process Mapping: Improving Customer Satisfaction
Business Process Mapping: Improving Customer Satisfaction
Praise For Business Process Mapping: Improving Customer Satisfaction, Second Edition

"A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and critical success factors, based on years of practical, customer-focused experience.A real winner!"
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Kali Linux Network Scanning Cookbook
Kali Linux Network Scanning Cookbook

Over 90 hands-on recipes explaining how to leverage custom scripts and integrated tools in Kali Linux to effectively master network scanning

About This Book

  • Learn the fundamentals behind commonly used scanning techniques
  • Deploy powerful scanning tools that are integrated into the Kali...
Deep Learning: Practical Neural Networks with Java
Deep Learning: Practical Neural Networks with Java

Build and run intelligent applications by leveraging key Java machine learning libraries

About This Book

  • Develop a sound strategy to solve predictive modelling problems using the most popular machine learning Java libraries.
  • Explore a broad variety of data processing, machine learning,...
Beginning C# 2005 Databases: From Novice to Professional
Beginning C# 2005 Databases: From Novice to Professional

Beginning C# 2005 Databases: From Novice to Professional teaches you everything you need to know about relational databases, the SQL database language, and ADO.NET 2.0. You'll also get a sound start in developing console, Windows Forms, ASP.NET, and even XML database applications.

This book also teaches you database...

Real World Microsoft Access Database Protection and Security
Real World Microsoft Access Database Protection and Security

Microsoft Access is the most popular desktop database in the world today and its very popularity means that its security measures can be easily compromised. Real World Microsoft Access Database Security takes a different approach to all the other Access books in the market in that it focuses from the start on all the issues that...

Earth Science: An Illustrated Guide to Science (Science Visual Resources)
Earth Science: An Illustrated Guide to Science (Science Visual Resources)

"Earth Science: An Illustrated Guide to Science" is one of eight volumes of "Facts On File's" new "Science Visual Resources" set. Containing six sections, a comprehensive glossary, a Web site guide, and an index, Biology is an ideal learning tool for students and teachers of science. Full-colour diagrams,...

Juniper MX Series
Juniper MX Series

Discover why routers in the Juniper MX Series, with their advanced feature sets and record breaking scale, are so popular among enterprises and network service providers. This authoritative book shows you step-by-step how to implement high-density, high-speed Layer 2 and Layer 3 Ethernet services, using Router Engine DDoS Protection,...

Neo4j Graph Data Modeling
Neo4j Graph Data Modeling

Design efficient and flexible databases by optimizing the power of Neo4j

About This Book

  • Model your data as a graph using Neo4j to design databases with minimum hassle
  • Discover new patterns using graphs and solve problems that are difficult to solve using any other database
  • ...
Applying AutoCAD 2010
Applying AutoCAD 2010

Applying AutoCAD 2010 has been updated to accompany the new version of the AutoCAD software, which includes some useful features for both 3D modeling and 2D documentation. Some of these features include:

3D Mesh Modeling --- A 3D mesh is a new type of object that can be reshaped by pushing or pulling on its surface. The...

ModSecurity Handbook
ModSecurity Handbook

ModSecurity Handbook is the definitive guide to ModSecurity, a popular open source web application firewall. Written by Ivan Ristic, who designed and wrote much of ModSecurity, this book will teach you everything you need to know to monitor the activity on your web sites and protect them from attack. Situated between your web sites and the...

Game Character Creation with Blender and Unity
Game Character Creation with Blender and Unity

A complete guide to creating usable, realistic game characters with two powerful tools

Creating viable game characters requires a combination of skills. This book teaches game creators how to create usable, realistic game assets using the power of an open-source 3D application and a free game engine. It presents a...

Foundation Expression Blend 2: Building Applications in WPF and Silverlight
Foundation Expression Blend 2: Building Applications in WPF and Silverlight
In this book, you'll:
  • Learn the Blend 2 and Visual Studio 2008 development environments
  • Create designs using Blend 2's unique tools
  • Use XAML and C# to add interactivity to your designs
  • Publish your Rich Media Applications to the Web using Silverlight
The only real tool available
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