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The Customer Rules
The Customer Rules
At a recent family gathering in my home, the grown-ups were trading stories about companies that provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old granddaughter, Margot, what she thought were the most important rules for great service. Without a moment's hesitation, she...
The Neuropsychiatry of Headache
The Neuropsychiatry of Headache

Whilst the vast majority of headaches are minor ailments, some patients develop chronic symptoms that have psychiatric dimensions. These symptoms can be immensely challenging to manage and can have a serious impact on the patient's quality of life. The relationship between headache and psychiatric disease is often rationalized as cause...

An Introduction to Socio-Finance
An Introduction to Socio-Finance

This introductory text is devoted to exposing the underlying nature of price formation in financial markets as a predominantly sociological phenomenon that relates individual decision-making to emergent and co-evolving social and financial structures.

Two different levels of this sociological influence are considered: First, we...

Advanced Web Services
Advanced Web Services

Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application...

Understanding Core Skills and Influences in Primary School Science Learning: Taking a Scientific Approach
Understanding Core Skills and Influences in Primary School Science Learning: Taking a Scientific Approach

Recent years have seen substantial improvements in the teaching of reading and early arithmetic based on rigorous analysis of the component learning skills involved in these areas and of the ways they are developed. Despite the importance attached to science, there has been very little comparable work that might provide a steer to primary...

Getting Started with Zurb Foundation 4
Getting Started with Zurb Foundation 4

For today's web designers, fluidity and responsiveness is everything. That's why this introduction to Zurb Foundation is so valuable. It teaches you to use the mobile-first framework to create fantastic web pages, intuitively and expressively.

Overview

  • Get up to speed quickly with Foundation's...
PostgreSQL Server Programming
PostgreSQL Server Programming

Take your skills with PostgreSQL to a whole new level with this fascinating guide to server programming. A step by step approach with illuminating examples will educate you in the full range of possibilities.

Understand the extension framework of PostgreSQL, and leverage it in ways that you haven't even invented yet.

Microsoft Exchange Server 2013 PowerShell Cookbook: Second Edition
Microsoft Exchange Server 2013 PowerShell Cookbook: Second Edition

Benefit from over 120 recipes that tackle the everyday issues that arise with Microsoft Exchange Server. Using PowerShell you'll learn to add scripts that provide new functions and efficiencies. Only basic knowledge required.

Overview

  • Newly updated and improved for Exchange Server 2013 and PowerShell...
Dried Fruits: Phytochemicals and Health Effects (Hui: Food Science and Technology)
Dried Fruits: Phytochemicals and Health Effects (Hui: Food Science and Technology)

Dried fruits serve as important healthful snack items around the world. They provide a concentrated form of fresh fruits, prepared by different drying techniques. With their unique combination of taste/aroma, essential nutrients, fibre, and phytochemicals or bioactive compounds, dried fruits are convenient for healthy eating and can bridge...

Real Influence: Persuade Without Pushing and Gain Without Giving In
Real Influence: Persuade Without Pushing and Gain Without Giving In

The authors argue against the aggressive selling of ideas and instead emphasize listening, genuine engagement and commitment to a lasting business relationship in order to get someone to come around to one's way of thinking.

...
Xcode 4 Cookbook
Xcode 4 Cookbook

Over 100 recipes to build your own fun and exciting iOS applications with this book and ebook

Overview

  • Learn how to go about developing some simple, yet powerful applications with ease using recipes and example code
  • Teaches how to use the features of iOS 6 to integrate Facebook, Twitter,...
Instant SymPy Starter
Instant SymPy Starter

Symbolic computation is the use of algorithms and software to perform exact calculations on symbolic mathematical expressions. It has traditionally been the preserve of monolithic computer algebra systems. SymPy puts its power within easy reach of all Python programmers, just an import statement away.

Instant SymPy Starter is an...

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