The Customer Rules
At a recent family gathering in my home, the grown-ups were trading stories about companies that
provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old
granddaughter, Margot, what she thought were the most important rules for great service. Without a
moment's hesitation, she... The Parthenon: Temple, Cathedral, Mosque, Ruin, Icon (Wonders of the World) The ruined silhouette of the Parthenon on its hill above Athens is one of the world's most famous images. Its 'looted' Elgin Marbles are a global cause celebre. But what actually are they? In the first of an occasional 'series' on wonders of the world - such as the Colosseum, Stonehenge, the Pyramids, the Alhambra, Mary Beard, biographer, reviewer... The Battle for Barrels: Peak Oil Myths & World Oil Futures
The Battle for Barrels demonstrates that the doom and gloom of the peak oil theory is mistaken. Duncan Clarke rebuts the arguments of peak oil’s adherents and discusses the issues they ignore—rising prices, new or future technologies, potential improved exploration, access to restricted world oil zones, changes in...