The challenge today's IT professionals face is not how to build a service. It's how to build a quality service, based on solid design principles and integrated into an architecture that enhances overall business...

Over the last several years, fiscal discipline has really dominated the industry. Both consumers and businesses expect far more from their communications providers than they did just a few years ago. Offering simple telephone dial tone and an Internet connection are not going to be enough for success. At the same time, however, service providers...

My entire career has been about learning and applying new technologies. It has also been about taking on new challenges related to technology and business. I enjoy learning new things,and I like to share things that I have learned through writing and public speaking. I like to help others learn challenging subjects,in particular...

This book is a concise one-stop desk reference and synopsis of basic knowledge and skills for Cisco certification prep. For beginning and experienced network engineers tasked with building LAN, WAN, and data center connections, this book lays out clear directions for installing, configuring, and troubleshooting networks with Cisco devices....