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Rapid Surgery
Rapid Surgery

This pocket revision guide is a must for all medical students preparing for a major exam in clinical surgery or needing a rapid reminder during a clinical attachment.

Rapid Surgery is the sixth title in the new Rapid series and is the ideal companion for medical students and junior doctors, covering key facts in a simple and...

Managing the IT Services Process (Computer Weekly Professional)
Managing the IT Services Process (Computer Weekly Professional)
I wrote this book because IT is changing. It is becoming more
service-oriented and talking with increasing sincerity in terms
of ‘customers’ of IT. Ten years ago that sort of thinking would
have been rare, but now it is commonplace.

It is safe to say that the vanguard of the new service ethos in IT
was the
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