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iPod & iTunes: Missing Manual, Second EditionIn this freshly updated edition, New York Times tech columnist J. D. Biersdorfer blows open the secret doors of this gleaming, chrome-and-white beauty. With humor and authority, she lays bare an astonishing collection of useful tips, tricks, and shortcuts, and covers all iPod models for both Mac and Windows,... | | | | Clout: The Art and Science of Influential Web Content (Voices That Matter)
The web is all about action verbs. We click. We search. We navigate. We
make choices. Alone among other forms of media, we’re the ones who control
our experience.
When organizations try to connect with their customers online, one of the
first things they always want to know is “how can we get our users to do... |
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