Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly,...

What do you really do when you shop? The answers are fascinating and, for retailers, they're cash in the bank. In Inside the Mind of the Shopper: The Science of Retailing, world-renowned retail consultant Dr. Herb Sorensen, Ph.D. uncovers the truth about the retail shopper and rips away the myths and mistakes...

Business of all sizes have a problem: How do you know—in real time—whether you are earning the profit you need to grow or even just stay in business? And which products or services are doing the “heavy lifting” in contributing to profit? Financial statements tell only part of the story. They are backward looking, for...

The growing but still evolving success of the Android platform has ushered in a second mobile technology “gold rush” for app developers.  Google Play and Amazon Appstore for Android apps has become the second go-to apps eco for today's app developers.  While not yet as large in terms of number of apps as iTunes,...

Data Scientists at Work is a collection of interviews with sixteen of the world's most influential and innovative data scientists from across the spectrum of this hot new profession. "Data scientist is the sexiest job in the 21st century," according to the Harvard Business Review. By 2018, the United States will...

The growing but still evolving success of the Android platform has ushered in a second mobile technology “gold rush” for apps developers, but with well over 100,000 apps and counting in the Google Android Market and now the Amazon Android Appstore, it has become increasingly difficult for new applications to stand...

One of the most important and exciting trends in web development in recent years is the move towards single page applications, or SPAs. Instead of clicking through hyperlinks and waiting for each page to load, the user loads a site once and all the interactivity is handled fluidly by a rich JavaScript front end. If you come from a background...

Building on the success of the Eyewitness Travel Guides and Top 10 Travel Guides, DK has created e>>guides‹the perfect travel companions for the hip, style-conscious traveler. Highlighting the best places to eat and shop, and the coolest local hangouts, each guide has its own regularly updated website, ideal...

Building on the success of the Eyewitness Travel Guides and Top 10 Travel Guides, DK has created e>>guides‹the perfect travel companions for the hip, style-conscious traveler. Highlighting the best places to eat and shop, and the coolest local hangouts, each guide has its own regularly updated website, ideal...

Pro Linux High Availability Clustering teaches you how to implement this fundamental Linux add-on into your business. Linux High Availability Clustering is needed to ensure the availability of mission critical resources. The technique is applied more and more in corporate datacenters around the world. While lots of documentation...

"The Digital You is a complex mosaic of...