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Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)
Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)

The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment

 

Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these...

Microsoft ASP. Net coding strategies with the Microsoft ASP. NET team
Microsoft ASP. Net coding strategies with the Microsoft ASP. NET team

Learn the strategies that developers at Microsoft use to build great ASP.NET applications—and get their sample programs! This in-depth insider’s guide shares the hard-won, hard-core coding experience of the Microsoft ASP.NET development team, revealing the most productive ways to exploit ASP.NET features and functionality to...

Upgrading and Repairing PCs (15th Edition)
Upgrading and Repairing PCs (15th Edition)

Upgrading and Repairing PCs is the runaway best-selling PC hardware book of all time and one of the best-selling computer books ever! This 15th Edition is loaded with the most up-to-date hardware information anywhere. World-renowned PC hardware expert Scott Mueller has taught thousands...

vSphere High Performance Cookbook
vSphere High Performance Cookbook

VMware vSphere is the key virtualization technology in today’s market. vSphere is a complex tool and incorrect design and deployment can create performance-related problems. vSphere High Performance Cookbook is focused on solving those problems as well as providing best practices and performance-enhancing techniques.

vSphere...

How to Do Everything with Photoshop 7
How to Do Everything with Photoshop 7

Harness the power of Photoshop to create beautiful looking images effortlessly. Tackle common problems and technical issues, edit and enhance existing artwork--plus experiment with new ideas and methods to create entirely new visual scenes and schemas. Familiarize yourself with the Photoshop interface and tool palette, then follow along as...

Nmap Cookbook: The Fat-free Guide to Network Scanning
Nmap Cookbook: The Fat-free Guide to Network Scanning

Nmap(r) Cookbook: The fat-free guide to network scanning provides simplified coverage of network scanning features available in the Nmap suite of utilities. Every Nmap feature is covered with visual examples to help you quickly understand and identify proper usage for practical results. Topics covered include: * Installation on Windows, Mac...

DB2(R) Express : Easy Development and Administration (IBM Press Series-Information Management)
DB2(R) Express : Easy Development and Administration (IBM Press Series-Information Management)

IBM DB2 UDB Express Edition Version 8.2 delivers everything small to medium-sized businesses need to accelerate time-to-value and dramatically reduce TCO in their database applications. Now, IBM's own experts show exactly how to get started with DB2 Express, and use it to develop, deploy, and manage superior applications from start to...

Windows XP in a Snap
Windows XP in a Snap

You have a great computer with the Windows XP operating system. You surf the web, send e-mail and play the occasional game of Solitaire. There are more programs on it than you know what to do with, but you don't delete any of them in case you ever figure out what they do. Windows XP In a Snap can show you all of that and more than you...

Java Programming on Linux
Java Programming on Linux
Java Programming on Linux is a detailed how-to book on using Java on a Linux operating system. Topics include installing and enabling a Java runtime environment under Linux, Java development in Linux, running Java applications and applets under Linux, using Java with Linux-based Web servers, using Sun Components JCE and JAI in Linux, using Sun...
Sams Teach Yourself Microsoft Windows 7 in 10 Minutes
Sams Teach Yourself Microsoft Windows 7 in 10 Minutes

Sams Teach Yourself Microsoft Windows® 7 in 10 Minutes gives you straightforward, practical answers when you need fast results. By working through its 10-minute lessons, you’ll learn how to get more done with Windows 7…get it done quicker with no hassle…and have more fun along the way!

...
Mastering C# Concurrency
Mastering C# Concurrency

Create robust and scalable applications along with responsive UI using concurrency and the multi-threading infrastructure in .NET and C#

About This Book

  • Learn to combine your asynchronous operations with Task Parallel Library
  • Master C#'s asynchronous infrastructure and use...
CompTIA Network+ Study Guide Authorized Courseware: Exam N10-005
CompTIA Network+ Study Guide Authorized Courseware: Exam N10-005

Todd Lammle's CompTIA Network+ Authorized Study Guide for the N10-005 exam!

CompTIA's Network+ certification tells the world you have the skills to install, configure, and troubleshoot today's basic networking hardware peripherals and protocols. But first, you have to pass the exam! This detailed...

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