The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing...

Now readers can master their Excel 2010 skills while establishing a strong understanding of contemporary corporate finance. Mayes/Shank's FINANCIAL ANALYSIS WITH MICROSOFT EXCEL 2010, 6E shows today's reader how to tap into some of Excel 2010's most powerful tools to solve real financial problems. The book's solid content...

Experimental design is often overlooked in the literature of applied and mathematical statistics: statistics is taught and understood as merely a collection of methods for analyzing data. Consequently, experimenters seldom think about optimal design, including prerequisites such as the necessary sample size needed for a precise answer for an...

An updated guide to the essential discipline of financial statement analysis In Financial Statement Analysis, Fourth Edition, leading investment authority Martin Fridson returns with Fernando Alvarez to provide the analytical framework you need to scrutinize financial statements, whether you're evaluating a company's stock price or...

When the U.S. liberated the Philippines from Spanish rule in 1898, the exploit was hailed at home as a great moral victory, an instance of Uncle Sam freeing an oppressed country from colonial tyranny. The next move, however, was hotly contested: should the U.S. annex the archipelago? The disputants did agree on one point: that the United...

Interest in and needs for provenance are growing as data proliferate. Data are increasing in a wide array of application areas, including scientific workflow systems, logical reasoning systems, text extraction, social media, and linked data. As data volumes expand and as applications become more hybrid and distributed in nature, there is...

Drupal is a great content management system, a powerful framework for web applications, and a cutting edge social publishing platform. Above all, Drupal is more than software—it is a vibrant community of developers, designers, project managers, business innovators, technology strategists, user experience professionals, standards...

This IBM® Redbooks® publication provides overviews and pointers for information about the most current IBM System StorageTM products, showing how IBM delivers the right mix of products for nearly every aspect of business continuance and business efficiency. IBM System Storage products can help you store, safeguard, retrieve, and share...

Think you have the next great iOS app idea? The iOS 5 Application Sketch Book is an essential tool for any aspiring iOS developer. This sketch book makes it easy to centralize and organize your ideas, featuring enlarged iPhone 4S templates to write on. Professionally printed on high-quality paper, it has a total of 150 gridded...