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Information Technology and Organizational Transformation: Solving the Management Puzzle

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This text is designed to help managers who have to deal with a complex environment, and who are often presented with "ready-made" solutions as to how to best organize their firm, to best use information technology.

Information Technology and Organizational Transformation presents a simple and attractive framework within which managers can analyse their firm's environment and characteristics, and reflect on the most appropriate way - for them - to "put the puzzle together." It provides a clearly structured treatment of organizational issues, strategy, and people issues and how they are impacted by technology

The book draws from the latest research in industrial organization, strategy, information technology, organizational theory, and leadership. It examines the individual puzzle pieces that have to be put together - strategy, structure, information technology, and leadership. It presents the cases of three firms, Oticon, Li & Fung and Progressive Insurance, that were equally successful in putting these pieces together, while choosing pieces with dramatically different forms and adjusting them in radically different ways.

This text provides the manager and student with an integrated conceptual but pragmatic framework to analyse their situation. Courses examining the role of Information Technology in emerging organizational forms will find a well-grounded conceptual framework, illustrated with in-depth case studies.

About the Author

Suzanne Rivard is Professor of Information Technology and holds the Chair of Strategic Management of Information Technology at HEC Montréal. Her work has been published in such journals as Communications of the ACM, Canadian Journal of Administrative Sciences, Data Base, Information and Management, Journal of Management Information Systems, and MIS Quarterly, and others. Currently she is an associate editor on the board of Information Systems Research, the Journal of the Association for Information Systems, and Revue Gestion.

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