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Organization Design: The Collaborative Approach
Organization Design: The Collaborative Approach
Naomi Stanford has produced the consummate guidebook for human resource professionals who are charged with shepherding a complex organization design project through to completion. It is full of useful tools to help manage the tricky but often overlooked softer aspects of organization change programs, such as communication plans, expectation...
Advanced Automotive Fault Diagnosis, Second Edition
Advanced Automotive Fault Diagnosis, Second Edition
The aspect I still enjoy most about working on vehicles is being able to diagnose a fault that has beaten others! This skill takes a few years to develop but it is worth the effort. Diagnostic work is much like that of a detective solving a difficult crime, all the clues are usually there – if you know where to look. I think it was Sherlock...
Air Conditioning Engineering, Fifth Edition
Air Conditioning Engineering, Fifth Edition

Although the fundamentals of the subject have not altered since the publication of the last edition there have been significant changes in the development and application of air conditioning. Among these are concerns about indoor air quality, revision of outside design data and the expression of cooling loads arising from solar radiation through...

The Art of Investigative Interviewing, Third Edition
The Art of Investigative Interviewing, Third Edition

The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation,...

Contemporary Theory of Conservation
Contemporary Theory of Conservation
This essay deals with contemporary theory of conservation.
Perhaps the boldest thesis in the text is the very idea that a contemporary
theory of conservation actually exists. No one doubts
that there are a number of schemes, ideas and opinions – of theories
or fragments of theories that differ to a greater or lesser...
Managing the IT Services Process (Computer Weekly Professional)
Managing the IT Services Process (Computer Weekly Professional)
I wrote this book because IT is changing. It is becoming more
service-oriented and talking with increasing sincerity in terms
of ‘customers’ of IT. Ten years ago that sort of thinking would
have been rare, but now it is commonplace.

It is safe to say that the vanguard of the new service ethos in IT
was the
...
Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions
Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions
"Dr. Rao has brought together a practical, contemporary, and comprehensive view of the realities of applying knowledge management tools. The rich array of leading-edge practice he exposes will prove valuable to all knowledge practitioners."
Ross Dawson, CEO, Advanced Human Technologies, and author, Developing Knowledge-Based Client
...
Project Management Toolkit: The Basics for Project Success, Second Edition: Expert Skills for Success in Engineering, Technical, Process Industry and Corporate Projects
Project Management Toolkit: The Basics for Project Success, Second Edition: Expert Skills for Success in Engineering, Technical, Process Industry and Corporate Projects

This book provides you with the tools required to approach and manage projects. These effective skills will impact positively on the success of both the projects you are involved with and of your organization.

Key features
* A practical handbook for both career project managers and those involved intermittently with
...

Managing the Risks of IT Outsourcing (Computer Weekly Professional)
Managing the Risks of IT Outsourcing (Computer Weekly Professional)
Buyers or suppliers of IT outsourcing services are constantly tormented
by the prospect of having to deal with the vicissitudes of
risks in their projects. In today’s business environment, the
precipitous rates of technological change have outpaced the ability
of many organizations to support the IT function. These
...
Manage IT as a Business : How to Achieve Alignment and Add Value to the Company
Manage IT as a Business : How to Achieve Alignment and Add Value to the Company
Many IT projects fail to deliver the benefits to the business that they promised. This is despite the fact that IT managers and staff work hard to meet the needs of the business by putting systems into place and ensuring that network operations are reliable and stable. The cause of this problem is almost always a misalignment of IT within the...
Addressing the Human Capital Crisis in the Federal Government : A Knowledge Management Perspective
Addressing the Human Capital Crisis in the Federal Government : A Knowledge Management Perspective
There is a human capital crisis in the federal government: more than 50 percent of federal civil servants will be eligible to retire in the next five years, and 71 percent of these are senior executives. Human capitalthe accumulated value of an individual's intellect, knowledge, and experiencemust be managed so it will not be lost. This book is an...
Project Planning and Control, Fourth Edition
Project Planning and Control, Fourth Edition
The book covers the principles and tools of project management. All the 'hard' topics which may appear in the APMP examination are explained and worked through in practical examples. Real-life case studies show how the theory can be adapted to work 'in the field'. This approach means that techniques can be fully understood and appreciated. Useful...
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