| Ten years ago the average computer user spent most of his or her time using productivity
applications such as Microsoft Word or Microsoft Excel. In the ensuing decade, users have
become more sophisticated, network implementations have become the rule rather than the
exception, and collaboration has become a key facet of a successful business strategy. Perhaps
the most significant change of all has been the explosive growth of the Internet. All these fac€
tors have led to a subtle but significant shift in the way people work. Today most users of
Microsoft Office spend a majority of their time in Microsoft Outlook. That change alone sig€
nifies a shift toward information management as an increasingly important everyday task.
Getting a handle on daily information management can be critical to your productivity, suc€
cess, and sanity.
Outlook is an extremely versatile program. Most of the other applications in the Office suite
have a fairly specific purpose. Outlook, however, serves as personal information manager
(PIM), e-mail application, fax machine, task manager, and much more. With so much power
and flexibility at your fingertips, you need to have a good understanding of Outlook’s fea€
tures. Understanding the ins and outs will not only help you get the most from this program,
but will also have a positive impact on your workday. |
