Sets out proven, practical guidelines to ensure you can and deliver messages in a clear, succinct, precise, descriptive, informative and impressive way. Aimed at anyone wishing to improve their business communication skills.
We all communicate, much of the time, and the workplace is no exception. Often, all
goes well. Often, we hardly think about it. Indeed, how difficult is it to say, ‘What time
do you call this?’ to the postman or ask for a salary increase, make a presentation to
the board or write a report that will actually be read and influence a decision towards
the one you want made?
