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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)

A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.

Social CRM is critical to business success in today's hyper-connected environment....

Canon EOS Digital Rebel XSi/450D (Focal Digital Camera Guides)
Canon EOS Digital Rebel XSi/450D (Focal Digital Camera Guides)
Focal Digital Camera Guides: Canon EOS Digital Rebel XSi/450D

Just bought a Canon EOS Digital Rebel XSi/450D and looking to combine practical know-how with inspiration? This one-stop, easy-to-read guide covers all the basic functions of the camera, and everything beyond.

For the basics, turn to the quick start guide, which
...
Program Management for Improved Business Results
Program Management for Improved Business Results

Superior program management begins with superior information and strategy

Program Management for Improved Business Results, Second Edition is a practical guide to real-world program management, written to align with the rigorous PMI® PgMP® certification standards. The book explains the benchmarks and best...

Strategies for Information Technology Governance
Strategies for Information Technology Governance
This text records and interprets some important existing theories, models and practices in the IT Governance domain and aims to contribute to the understanding of IT Governance.

In many organizations, Information Technology (IT) has become crucial in the support, the sustainability and the growth of the business. This pervasive use of...

Pro SQL Server 2005 Database Design and Optimization
Pro SQL Server 2005 Database Design and Optimization

Pro SQL Server 2005 Database Design and Optimization will teach you effective strategies for designing proper databases. It covers everything from how to gather business requirements to logical data modeling and normalization. It then shows you how to implement your design on SQL Server 2005.

The authors also describe how to...

Take Charge of Your Workers' Compensation Claim: An A to Z Guide for Injured Employees in California
Take Charge of Your Workers' Compensation Claim: An A to Z Guide for Injured Employees in California
Orange County Register
A great hands-on guide for dealing with workers’ compensation cases.

From industrial injuries to Carpal Tunnel Syndrome, more than a million Californians a year suffer job-related injuries or illness. For many, receiving compensation can be
...
Neuroergonomics: The Brain at Work (Oxford Series in Human-Technology Interaction)
Neuroergonomics: The Brain at Work (Oxford Series in Human-Technology Interaction)
Neuroergonomics can be defined as the study of brain and behavior at work. It combines two disciplines--neuroscience, the study of brain function, and human factors, the study of how to match technology with the capabilities and limitations of people so they can work effectively and safely. The goal of merging these two fields is to use the...
Designing a Not-for-Profit Compensation System
Designing a Not-for-Profit Compensation System
Designing A Not-For-profit Compensation System

Until now, human resource and compensation professionals in the public/not-for-profit sector didn't have a compensation guidebook specifically for them. Unlike their for-profit counterparts, specialists in the not-for-profit sector wrestle with such questions as:

Computational Intelligence Paradigms: Theory & Applications using MATLAB
Computational Intelligence Paradigms: Theory & Applications using MATLAB

Offering a wide range of programming examples implemented in MATLAB®, Computational Intelligence Paradigms: Theory and Applications Using MATLAB® presents theoretical concepts and a general framework for computational intelligence (CI) approaches, including artificial neural networks, fuzzy...

Oxidative Stress and Inflammatory Mechanisms in Obesity, Diabetes, and the Metabolic Syndrome (Oxidative Stress and Disease)
Oxidative Stress and Inflammatory Mechanisms in Obesity, Diabetes, and the Metabolic Syndrome (Oxidative Stress and Disease)

Characterized by obesity, insulin resistance, dyslipidemia, and hypertension, metabolic syndrome is associated with the risks of type 2 diabetes mellitus and cardiovascular disease. Obesity, which increases the incidence of atherosclerotic cardiovascular disease and subsequently leads to increased stress and inflammation, appears to play a...

iSCSI: The Universal Storage Connection
iSCSI: The Universal Storage Connection
iSCSI: The Universal Storage Connection is an informative overview and in-depth guide to the emerging iSCSI standard, the technology that enables data storage, access, and management over networks, intranets, and the Internet. The iSCSI protocol reduces the total cost of ownership of shared storage solutions and enables an...
Computational Vision and Medical Image Processing: Recent Trends
Computational Vision and Medical Image Processing: Recent Trends

Nowadays, computationalmethodologies of signal processing and imaging analysis for 2D, 3D and even 4D data are commonly used for various applications in society. For example, Computational Vision systems are progressively used for surveillance tasks, traffic analysis, recognition process, inspection purposes, human-machine interfaces, 3D...

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