 Computers and Productivity: How Firms Make a General Purpose Technology WorkInformation and communication technologies (ICTs) create potentials for considerable productivity gains and for higher economic growth. However, ICTs also pose varied challenges to firms in order to benefit from these potentials. Highlighting the importance of innovations, firm-sponsored training, and recruitment of high-skilled workers, this... |  | | | Microsoft Outlook Version 2002 Inside Out Ten years ago the average computer user spent most of his or her time using a productivity application such as Microsoft Word or Microsoft Excel. In the ensuing decade, users have become more sophisticated, network implementations have become the rule rather than the exception, and collaboration has become a key facet of a successful business... |
