Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize...

Thirty years ago, Jack Trout and Al Ries published their classic bestseller, Positioning: The Battle for Your Mind—a book that revolutionized the world of marketing. But times have changed. Competition is fiercer. Consumers are savvier. Communications are...

William Shatner? William Shatner. WILLIAM SHATNER!!! It's the first ShatnerCon with William Shatner as the guest of honor! But after a failed terrorist attack by Campbellians, a crazy terrorist cult that worships Bruce Campbell, all of the characters ever played by William Shatner are...

Leaders of software-development projects face many challenges. First, you must produce a quality product on schedule and on budget. Second, you must foster and encourage a cohesive, motivated, and smoothly operating team. And third, you must maintain a clear and consistent focus on short- and long-term goals, while exemplifying quality...

Much has changed since the first edition of JavaScript Step by Step was written in 2007. The underlying JavaScript specification received a major update; Microsoft released Windows Internet Explorer 8—and now 9 (which is about to be released as I write this); JavaScript development frameworks have matured and are now ubiquitous; and...

With more than 400 million active users and growing, it’s hard to ignore the buzz about Facebook. It’s a hot topic these days, and shows no signs of letting up. If you’re ready to get to the bottom of this Internet sensation and find out how to use this social networking phenomenon for yourself,...

The...