Back in the days when I had a lot more energy and a lot less sense, I wrote
the first edition of this book. I had just finished writing Microwave Mixers,
and friends kept asking me, “Well, are you going to write another one?”
Sales of Mixers were brisk, and the feedback from readers was
encouraging,...
The Nordstrom Way to Customer Service Excellence describes how Nordstrom earned its legendary reputation—and reveals the principles behind its phenomenal customer service. If you want to be the Nordstrom of your industry, this is your guidebook. It will help any company put in place Nordstrom-style systems, motivational tools, and a...
Visual Basic 2005 adds new features to Visual Basic (VB) that make it a more powerful programming language than ever before. This combined tutorial and reference describes VB 2005 from scratch, while also offering in-depth content for more advanced developers. Whether you're looking to learn the latest...
AppleScript in a Nutshell is the first complete reference to AppleScript, the popular programming language that gives both power users and sophisticated enterprise customers the important ability to automate repetitive tasks and customize applications. As the Macintosh continues to expand and solidify...
Radio Network Planning and Optimisation for UMTS, Second Edition, is a comprehensive and fully updated introduction to WCDMA radio access technology used in UMTS, featuring new content on key developments. Written by leading experts in the field, the first edition quickly established itself as a best-selling and highly respected book on...
The ASP.NET 2.0 Framework introduced web developers to dozens of new server controls and components, and a greatly expanded and easier structure for writing their own server controls and components. Professional ASP.NET 2.0 Server Control and Component Development covers the breadth of server control functionality as well as the rest of the...
C++ Plus Data Structures is designed for a course in Data Structures where C++ is the programming language. The book focuses on abstract data types as viewed from three different perspectives: their specification, their application, and their...
When it comes to creating dynamic web sites, the open source PHP language is red-hot property: used on more than 20 million web sites today, PHP is now more popular than Microsoft's ASP.NET technology. With our Cookbook's unique format, you can learn how to build dynamic web applications that work on any web browser....
Are your J2EE projects taking too long to develop? Are they hard to debug? Do they result in disappointing performance? You may still be using traditional approaches to J2EE that are overly complex and not truly object-oriented. Many of these problems relate to EJB: a complex technology that has not lived up to its hype.
Multimedia is an interdisciplinary, application-oriented technology that capitalizes on the multi-sensory nature of humans and the ability of computers to store, manipulate, and convey non-numerical information such as video, graphics, and audio in addition to numerical and textual information. Multimedia has the intrinsic goal of...
Children’s pretend play is a complex phenomenon. Pretend play involves a myriad of processes and behaviors that change from moment to moment. Does pretend play have important functions in child development, or is it simply something children engage in to pass the time—albeit while having fun? This is a central...
Discover grid computing—how to successfully build, implement, and manage widely distributed computing architecture
With technology budgets under increasing scrutiny and system architecture becoming more and more complex, many organizations are rethinking how they manage and use technology. Keeping a strong business focus, this publication...
