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The Customer Rules
At a recent family gathering in my home, the grown-ups were trading stories about companies that
provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old
granddaughter, Margot, what she thought were the most important rules for great service. Without a
moment's hesitation, she... | | Podcasting and Blogging with GarageBand and iWebIf you've got something to say and want to join the podcasting revolution but don't know how to start, this short and approachable guide from bestselling authors Robin Williams and John Tollett will teach you how to create and distribute podcasts using Apple's easy-to-use audio and Web site tools. Using the Garageband and iWeb tools from Apple's... | | eBay For Dummies (Computer/Tech)Buy low, sell high, and join the eBay community
Economy shopper or entrepreneur — discover the secrets to eBay success!
The bucks start here! Whether you're saving them or earning them, eBay's the place, and Marsha Collier is the person to show you how. Get... |
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Overbooked: The Exploding Business of Travel and Tourism
Tourism, fast becoming the largest global business, employs one out of twelve persons and produces $6.5 trillion of the world’s economy. In a groundbreaking book, Elizabeth Becker uncovers how what was once a hobby has become a colossal enterprise with profound impact on countries, the environment, and cultural heritage.
... | | Cancun & the Yucatan For Dummies
The spectacular coastline of Mexico’s Yucatán peninsula is a diverse playground where you can bask on pristine beaches, explore ancient ruins, play golf or tennis, go biking, snorkeling or scuba diving, do serious shopping, or escape to a secluded lagoon. With info on Cancun, Isla Mujeres, Cozumel, Playa del Carmen and the... | | MySQL/PHP Database Applications, 2nd EditionLearn what it takes to get data-driven Web sites up and running using PHP 5 and MySQL
The popularity of using MySQL and PHP to create organized and efficient Web sites is growing at a steady pace. MySQL has proven itself to be fast, robust, and easy to use. It works well with PHP, and it’s perfect for Web applications for simple to robust... |
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Frommer's Portable Cayman IslandsSee the very best of the Cayman Islands
On the beach at a fine resort or in the ocean petting a stingray, our expert authors guide you to your best Cayman Islands experience.
| | Frommer's Portable Virgin IslandsFrommer's Portable Virgin Islands
See the very best of the Virgin Islands
Insider tips on having the best island experiences, from finding idyllic beaches to exploring historic forts and churches.
Detailed maps throughout
| | Dreamweaver MX: PHP Web Development (Programmer to Programmer)PHP is one of the most popular server-side scripting languages available. It’s powerful and easy to learn. Combined with MySQL, a fast, cross-platform, and free open source database, it makes a very effective tool for developing database-driven web sites.
This book is all about developing PHP/ MySQL web sites with Macromedia Dreamweaver... |
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