At a recent family gathering in my home, the grown-ups were trading stories about companies that
provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old
granddaughter, Margot, what she thought were the most important rules for great service. Without a
moment's hesitation, she...
Why do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every...
Use Knockout.js to design and build dynamic client-side web applications that are extremely responsive and easy to maintain. This example-driven book shows you how to use this lightweight JavaScript framework and its Model-View-ViewModel (MVVM) pattern. You’ll learn how to build your own data bindings, extend the framework with...
First-hand experience and passion for fashion illustration were the driving forces behind the creation of Essential Fashion Illustration: Men. The first half of the book focuses on technical drawings of the human body. The second half then branches out to fashion illustration using media such as watercolor, pastels, acrylics, and...
This collection of articles and blog entries is representative of the full spectrum of commerce-related content we’ve published on PayPal’s Developer Network over the past year. You will find tutorials and quick reference pieces for developers.
With the creation of x.commerce, we’ve expanded our coverage to...
WELCOME TO BeginningASRNET 1.1 E-Commerce!The explosive growth ofretail over
the Internet is encouraging more small- to medium-sized businesses to consider the
benefits of setting up e-commerce web sites. While there are great and obvious
advantages to trading online, there are also many hidden pitfalls that may be
encountered...
Web Navigation: Designing the User Experience offers the first in depth look at designing web site navigation. Author Jennifer Fleming offers design strategies to help you uncover solutions that work for your site and audience.Acclaimed Web design author Lynda Weinman says in the foreword to this book: "Kudos to Fleming...
The war is on. The titanic battle between Google and Facebook has begun—and you can use it to earn more profits! In this book, Evan Bailyn reveals how to attract friendship-based recommendations that will motivate customers more than any ad or algorithm. Bailyn explains how today’s...
Home ownership is a cornerstone of the American dream, but it's a complex process that, without the right guidance, can seem like a nightmare. This Missing Manual takes you through the process of buying a home, from start to finish. Along the way, you'll use the book's expert advice and fill-in forms to identify the house...
The way in which we do commerce across the globe has changed greatly in the last decade, and indeed in just the last couple of years. No longer can commerce be thought of as solely completed in brick-and-mortar storefronts and on PCs, through online commerce sites. We now have commerce anywhere and everywhere, through mobile devices and...
Maui Day by Day is the perfect answer for travelers who want to know the best places to visit and the best ways to see the island. This attractively priced, four-color guide offers dozens of itineraries that show you how to experience the best of Maui in a short time-with bulleted maps that lead the way whether you're...
If you're one of the millions of Americans who is buried in credit card debt, or maybe you're having trouble deciphering the fine print on your 401(K)—that is, if you even have a 401(K)!—don't dismay. You can start taking steps toward closing your financial illiteracy gap right away with the sound, practical personal...
