Just as the previous generation was raised in front of televisions, adolescents at the turn of the 21st century are being raised in an internet-enabled world where blogs, social networking, and instant messaging are competing with face-to-face and telephone communication as the dominant means through which personal interaction takes place....

• Understand how broadband VoIP, Internet VoIP, and VoIP Chat services work

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Following an introduction to VoiceXML and a review of how to set up your work environment, Mark Miller guides you through the steps to building ten complete programs that utilize VoiceXML and related technologies to create fully functional solutions. Each project begins with a clear...

In business, a lot of actions are trigged by rules: "Order more ice cream when the stock is below 100 units and temperature is above 25° C", "Approve credit card application when the credit background check is OK, past relationship with the customer is profitable, and identity is confirmed", and so on. Traditional...

Here's the crash course in how to...

This comprehensive resource book contains an easy-to-use set of short activities essential for anyone teaching Business English. Reflecting real-life business activities such as emails, noisy telephone conversations, making excuses, negotiating, handling customer complaints and cultural awareness, Five-Minute Activities for Business English...

Using detailed simulation techniques provided as MATLAB files and SIMULINK models (downloadable from the companion website),...