Improving Surveys with Paradata: Analytic Uses of Process Information is the most accessible and comprehensive contribution to this up-and-coming  area...

“Companies are beginning to conceive, design, develop, and distribute products and services in profoundly new ways…But how to exploit this new connectivity? Read on.”
—From the Foreword by Don Tapscott, bestselling author of Grown Up...

This comprehensive resource book contains an easy-to-use set of short activities essential for anyone teaching Business English. Reflecting real-life business activities such as emails, noisy telephone conversations, making excuses, negotiating, handling customer complaints and cultural awareness, Five-Minute Activities for Business English...

Too many of us live our lives trying to shoehorn our many activities and responsibilities into too few time slots available. Increasingly for business people, fathers and mothers, even kids—(ineffectively) managing the myriad of activities has become an all-consuming chore. And we're so stressed that our relationships and job...

– 2G: the GSM (Global System for Mobile) network, the GPRS (General Packet Radio Service) network and the EDGE (Enhanced Data for Global Evolution) evolution;
– 3G: the UMTS (Universal Mobile...

This is the new edition of the highly successful practical guide for clinicians developing tools to measure subjective states, attitudes or non-tangible outcomes in their patients. It is widely used by people from many disciplines, who have only a limited knowledge of statistics.

This thoroughly updated edition of Health...

Telephone, telefax, email and internet - the key ingredient of the inner workings is the conduit: the line which is designed to carry massive amounts of data at breakneck speed. In their data-carrying capacity optical fiber lines beat other technologies (copper cable, microwave beacons, satellite links) hands down, at least in the long...