Trust is the foundation of development both in relations among
humans, as well as in relations between institutions such as the firm
and its stakeholders. As the world continues to get smaller, the
mutual interdependence of the corporations and their stakeholders
grows larger. To achieve success, institutions rely increasingly upon
the utilization of not only their own resources, but also those of others.
In order to gain access to the resources of others, institutions
need to create trustworthy relationships. Therefore, the key to success
and development is gaining the trust of present and potential
stakeholders.
For example, in order to be able to grow fast and compete globally
firms need to gain access to global credit or equity capital markets.
Similarly, as the role of corporations in the development of the
world’s economy increases and the scope of their influence widens, so
does the breadth of their responsibilities. License to operate increasingly
requires fulfillment of the firms’ responsibilities toward the community.
The trustworthiness of corporate architectures, processes, and
behaviors becomes an indispensable characteristic of the corporation
not only for their shareholders, but also for their stakeholders and in
particular for financial markets. The quality of management is a function
of the competencies of the people, as well as the organizational
infrastructure and culture.
Corporate governance refers to the reliability and transparency of
the organizational infrastructure that defines not only the principles
of the relations between the large and small shareholders, the board
of directors, the top management, and the employees, but also the
way responsibilities and authority are distributed throughout the
organization. The relevance of corporate governance is not limited to
the aforementioned groups, but extends further to creditors, suppliers,
customers, and society as a whole. Corporate governance is the
foundation of corporate trust.