No matter where I go in the world today, I find companies that are launching a variety of development efforts to capture and apply knowledge that is unique to their business. Their goal—regardless of their industry or region—is to increase innovation and make better use of limited resources.

These efforts can face several challenges, including the following:

• Helping business managers understand how they contribute to achieving corporate goals • Launching only the projects the organization can handle effectively • Setting project priorities based on business objectives • Analyzing the need and appropriate resources for each project • Achieving the efficiencies that lead to real cost savings

To address these challenges, organizations need a thorough process for selecting the right product and portfolio management (PPM) solution. But that’s just the start. Once the solution is in place, they need highly skilled administrators who understand the business as well as the technical configuration necessary to keep the lights on and delight their end users.

The authors of this book have extensive experience in dealing with the challenges an organization faces in implementing a PPM solution. Rama Velpuri and Arpit Das have amassed a wealth of business and technical knowledge of CA Clarity PPM and how it functions in the most demanding Fortune 500 customers. Rama has a deep background in CA Clarity product development, and Arpit has significant hands-on experience from CA Services. They have supplemented their expertise with the experience and insight of the “best and brightest” from CA Technologies product development and services. This dayto- day knowledge has never before been so thoroughly compiled and documented.

This handbook will be useful for all Clarity administrators and will be a valuable training tool for the end users of CA Clarity PPM. It is also a must for every organization that has the CA Clarity PPM solution implemented and will complement the existing CA Clarity PPM user documentation.