| "As a Project Manager, I appreciate not only the coverage Groff and Jones have given to each system but also how they have impressed upon the viewer the linkage between systems. This book extends learning opportunities in many ways and from top to bottom it assumes nothing. Each chapter is written to provide a general knowledge and combines data-intensive index models with scenario-based techniques."
Sandi Owen, Business Analyst
FileNet is the world's leading enterprise content management system. More than 3,700 organizations worldwide have implemented FileNet systems to provide content management services that are scalable, highly available, and provide strong disaster recovery capabilities.
Unfortunately, despite an open and modular design that runs on the majority of enterprise computing platforms, FileNet's products suffer from a dearth of independently produced knowledge resources. This book has been written to fill that information void and provide wider understanding of this complex and powerful set of products to enterprise level decision makers, project managers, and technicians.
It answers questions such as:
¨ How can I be sure that FileNet provides an adequate ROI?
¨ What critical business problems can be solved with FileNet?
¨ What should I expect in contract negotiations with FileNet?
¨ How can I deploy a FileNet system quickly and effectively?
¨ What is the basic architecture of FileNet?
¨ How do I integrate FileNet with other vital systems?
This book gives you the information you need to understand and maximize the benefits FileNet offers any business.
Todd R. Groff and Thomas P. Jones are consultants with IBM's Business Consulting Services. They are the authors of Introduction to Knowledge Management. Groff and Jones have spent their entire careers designing, developing, and applying DM and imaging tools and processes to revolutionize key information management functions for some of the world's largest Fortune 500 companies.
About the Author
Todd Groff is a Consultant with IBMs Business Consulting Services, having worked in high technology industries for over 15 years. He is responsible for the identification of information access, retrieval and distribution needs while leading a consulting team in the design, implementation and integration of systems. Recent client work involves developing and applying KM tools and processes to both backend administration and critical line of business functions. Successes have included strategic recruiting, data capture operations, and HR Information Systems. All of these areas benefited from the sharing of knowledge and the technology developed by merging multiple centers of expertise.
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