Home | Amazing | Today | Tags | Publishers | Years | Account | Search 
Special Edition Using Microsoft CRM

Buy
Special Edition Using Microsoft CRM, 9780789728821 (0789728826), Que, 2003

A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity.

Special Edition Using Microsoft CRM shows sales, service, and business development specialists how to manage small businesses with the sophisticated technology that, until now, has been reserved for large corporations. Based on the author's real-world experience building CRM systems, this book provides the expert advice that MS CRM users need. To make the move to customer-centric operations using MS CRM, companies need an in-depth guide to managing the process, using the software, and making the implementation decisions that are required.

About the Author
Author Bio: Special Edition Using Microsoft CRMSpecial Edition Using Microsoft CRM Author Bio Laura Brown is President and founder of System Innovations (www.systeminnovations.net), where she advises businesses of all sizes on the people, processes, and technology needed to deliver customer-centric business systems. With many years of experience envisioning, designing, and managing CRM systems for Fortune 500 clients such as Bank of America, Nationwide Insurance, and Delta Airlines, Laura has also assisted many small and mid-sized enterprises. Laura's forward-looking approach to high-tech consulting helps ensure that companies she works with won't fall behind on CRM and the related technologies, and thus, be limited in their ability to manage customers electronically. Laura speaks regularly at conferences and educational forums. Her business and technology articles are featured online at informIT.com, EACommunity.com, destinationcrm.com, systeminnovations.net, and ganthead.com. John Gravely is President and cofounder of c360 Solutions, Inc. (www.c360.com) an Atlanta, Georgia-based Customer Relationship Management software development and professional services firm specializing in Microsoft CRM. At c360, John is heavily involved in the development of custom vertical and horizontal CRM solutions built on the Microsoft CRM platform. Prior to c360, John was a Regional Consulting Director for the Professional Services team of Onyx Software, a mid-market CRM software vendor. John has overseen dozens of CRM implementations across multiple industries and has been a hands-on consultant leading successful CRM implementation projects for Dreyfus Mutual Funds, FSC Securities, AT&T Latin America, and Internet Security Systems among others. Prior to entering the CRM industry, John was a consultant, trainer, and project manager for Datastream Systems—a leader in enterprise asset management systems. John began his career as an engineer with Fluor Daniel Incorporated in Greenville, South Carolina, and has a Bachelor's degree in engineering from Clemson University and a Master's Degree in International Business (MIBS) from the University of South Carolina. Stemming from his involvement in the MIBS program, John has lived and worked throughout Mexico, Central and South America, and implemented one of the first enterprise CRM systems in the country of Chile. John is the cochair and founder of the Technology Association of Georgia's (TAG) CRM Special Interest Group, and is an active writer in the CRM community. John is also a founding member and partner in The Atlanta Solutions Group, LLC, a consolidated technology alliance.

(HTML tags aren't allowed.)

Microsoft Access 2016: The Complete Guide
Microsoft Access 2016: The Complete Guide

Microsoft has made many strides with the Access program since its invention. Over the years it has risen has one of the most dominant database programs with user-friendly features. Access 2013 is a part of the Office 2012 and so have similar commands and features as that of Microsoft Word and Microsoft Excel. Information can easily be shared...

Microsoft SQL Server 2000 Administrator's Companion
Microsoft SQL Server 2000 Administrator's Companion

Those of you who are currently using Microsoft SQL Server 7 might not notice significant changes on the surface when you move to Microsoft SQL Server 2000. You will soon observe, however, that SQL Server 2000 includes many enhancements. One major enhancement is increased support for larger memory models. In fact, when you use SQL Server 2000 in...

Gun Camera - World War II: Photography from Allied Fighters and Bombers over Occupied Europe
Gun Camera - World War II: Photography from Allied Fighters and Bombers over Occupied Europe
The air war over occupied Europe and Nazi Germany is illustrated from the unique and dramatic point of view of gun cameras mounted on Allied aircraft. The story begins as American bombers fall prey to Nazi flak and fighters and continues through the recapture of European skies as seen from American P-51 Mustangs and P-47 Thunderbolts and British...

Complementary and Alternative Therapies for Epilepsy
Complementary and Alternative Therapies for Epilepsy

"Epilepsy is a difficult illness to control up to 35% of patients do not respond fully to traditional medical treatments. For this reason, many sufferers choose to rely on or incorporate complementary and alternative medicine (CAM) into their treatment regimens. Written for physicians, knowledgeable laypersons, and other professionals,...

BizTalk 2013 Recipes: A Problem-Solution Approach (Expert's Voice in BizTalk)
BizTalk 2013 Recipes: A Problem-Solution Approach (Expert's Voice in BizTalk)

BizTalk 2013 Recipes provides ready-made solutions to BizTalk Server 2013 developers. The recipes in the book save you the effort of developing your own solutions to common problems that have been solved many times over. The solutions demonstrate sound practice, the result of hard-earned wisdom by those who have gone before.

...

The Conceptual Foundations of the Statistical Approach in Mechanics (Dover Books on Physics and Chemistry)
The Conceptual Foundations of the Statistical Approach in Mechanics (Dover Books on Physics and Chemistry)
IN recent years there has been a strong revival of interest in the foundations of statistical mechanics, and a great deal of important work has been done both in this country and abroad.

"The Conceptual Foundations of Statistical Mechanics" is the title of a celebrated article which the late Paul Ehrenfest prepared in
...
©2021 LearnIT (support@pdfchm.net) - Privacy Policy