Virtual teams are a relatively new phenomenon and by definition work across time, distance, and organizations through the use of information and communications technology. Virtual Teams: Projects, Protocols and Processes gathers the best of academic research on real work-based virtual teams into one book. It offers a series of chapters featuring practical research, insight and recommendations on how virtual team projects can be better managed, as well as in depth discussion on issues critical to virtual team success, including the place of virtual teams in organizations, leadership, trust and relationship building, best use of technology, and knowledge sharing.

About the Author

David Pauleen is currently Senior Lecturer and Director of the MCA/BCA Honors Program for the School of Information Management at Victoria University of Wellington in New Zealand. He received his Ph.D. in Information Management from Victoria University of Wellington. His research issues interests include virtual teams and related issues, particularly information and communication technologies, intercultural communication and cultural biases in the development and use of communications technologies, team leadership and facilitation, and knowledge management of team processes and outcomes. David is originally from the United States and has lived in both Asia and New Zealand for more than seventeen years.