Off the Cuff: What to Say at a Moment's Notice Impromptu speaking requires both timing and tact. With practice, spontaneity and the confidence the ability to make planned remarks seem ad-libbed and conversational can be learned. This book is a comprehensive approach to speaking for all occasions, and a guide to knowing what to say, when to say it, and how to say it right. It will teach you how... Why Customers Come Back: How to Create Lasting Customer Loyalty
Loyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often expensive, time-consuming, and ultimately unprofitable, retaining old customers is surprisingly easy and highly profitable. Companies with a loyal customer base enjoy greater profitability...
Cracking the Coding Interview: 150 Programming Questions and Solutions
Now in the 5th edition, Cracking the Coding Interview gives you the interview preparation you need to get the top software developer jobs. This is a deeply technical book and focuses on the software engineering skills to ace your interview. The book is over 500 pages and includes 150 programming interview questions and answers, as well...
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