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Diamond Power: Gems of Wisdom from America's Greatest MarketerWe are all "diamonds in the rough" with untapped potential. Each of us must decide what we're going to do with what we've been given in our lives.
Diamond Power will show you how to overcome adversity, energize yourself, maintain life-long learning, achieve your personal goals, make relationships work, tap into your... | | The Seven Strategies of Master Presenters
Many speakers make presentations that are poorly designed, poorly delivered, and poorly received. There are those few, however, that are so masterful they move an audience to see the world differently and inspire them to achieve more than they ever thought possible.
The Seven Strategies of Master Presenters will help... | | Why Customers Come Back: How to Create Lasting Customer LoyaltyLoyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often expensive, time-consuming, and ultimately unprofitable, retaining old customers is surprisingly easy and highly profitable. Companies with a loyal customer base enjoy greater profitability... |
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Off the Cuff: What to Say at a Moment's NoticeImpromptu speaking requires both timing and tact. With practice, spontaneity and the confidence the ability to make planned remarks seem ad-libbed and conversational can be learned. This book is a comprehensive approach to speaking for all occasions, and a guide to knowing what to say, when to say it, and how to say it right. It will teach you how... | | Write to the Point: How to Communicate in Business With Style and PurposeWrite to the Point is designed to provide practical, proven techniques for making writing for business both more effective and less stressful. All levels of business and technical personnel-whose writing skills are essential to job performance and productivity-will find this easy-to-read guide invaluable and immediately useful every day. Write to... | | |
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