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Managing Chaos: Digital Governance by Design
Managing Chaos: Digital Governance by Design

Few organizations realize a return on their digital investment. They re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets people, content, and technology by practicing the discipline of digital governance. Managing Chaos inspires new and necessary conversations...

Web Form Design: Filling in the Blanks
Web Form Design: Filling in the Blanks

Forms make or break the most crucial online interactions: checkout, registration, and any task requiring information entry. In Web Form Design, Luke Wroblewski draws on original research, his considerable experience at Yahoo! and eBay, and the perspectives of many of the field's leading designers to show you everything you need to know...

The Mobile Frontier
The Mobile Frontier

Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is lush with opportunity to invent new and more human ways for people to interact with information. Invention requires casting off many anchors and conventions inherited from the last 50 years of computer science and traditional design and...

Make It So
Make It So
This book has accomplished a feat that’s valuable and rare: it comprehends design and science fiction. Better yet, it’s found specific areas where they are of practical use to one another.

This is a design book, and meant for designers. It concerns itself with science fiction cinema. To my delight, it
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Remote Research: Real Users, Real Time, Real Research
Remote Research: Real Users, Real Time, Real Research

Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their on environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a...

Storytelling for User Experience: Crafting Stories for Better Design
Storytelling for User Experience: Crafting Stories for Better Design
Just as personas make users come alive for user experience designers, stories make users’ lives real. User experience design is about experience. Stories are those experiences.

As Kevin and Whitney say in this book: We all hear stories. We all tell stories—every day in all parts of our lives.
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Prototyping: A Practitioner's Guide
Prototyping: A Practitioner's Guide
What’s the difference between theory and practice? Albert Einstein once said, “In theory they are the same. In practice, they are not.”

Practice makes perfect. Champion sports teams practice constantly. Zen masters will tell you that the only way to achieve enlightenment is practice.
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Search Analytics for Your Site
Search Analytics for Your Site

Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that capture what users are searching for, how often each query was searched, and how many results each query retrieved. Search queries are gold: they are real data that show us exactly what users are...

Playful Design
Playful Design
Playful Design is primarily written for designers of conventional software, websites, mobile apps, and other computer-mediated user experiences who are looking for novel approaches to creating compelling, satisfying, and enjoyable designs. It’s well suited to anyone who specializes in human-computer interaction, digital...
Design Is the Problem: The Future of Design Must be Sustainable
Design Is the Problem: The Future of Design Must be Sustainable
This isn’t a book about sustainable design. Instead, it’s a book about how the design industry can approach the world in a more sustainable way. Design is interconnected—to engineering, management, production, customer experiences, and to the planet. Discussing and comprehending the relationship...
Content Everywhere: Strategy and Structure for Future-Ready Content
Content Everywhere: Strategy and Structure for Future-Ready Content

Care about content? Better copy isn't enough. As devices and channels multiply--and as users expect to easily relate, share, and shift information--we need content that can go more places, more easily. This book will help you stop creating fixed, single-purpose content and start making it more future-ready, flexible, and reusable.

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Card Sorting
Card Sorting
There’s something about cards. Cards can turn the drab and mundane into something strangely exciting. Recipe cards, for example, have a peculiar allure that cookbooks lack. A book full of tables of baseball statistics? Dull as dishwater. Put those same stats on the backs of trading cards, however, and now...
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