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Shortest Way Home: One Mayor's Challenge and a Model for America's Future
Shortest Way Home: One Mayor's Challenge and a Model for America's Future

NEW YORK TIMES BESTSELLER
"The best American political autobiography since Barack Obama’s Dreams from My Father." ?Charles Kaiser, The Guardian

A mayor’s inspirational story of a Midwest city that has become nothing less than a blueprint for the
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Effective Complaint Management (Management for Professionals)
Effective Complaint Management (Management for Professionals)

This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers. Dissatisfied customers are at risk of migrating; accordingly,...

Euthanasia, Abortion, Death Penalty and Religion - The Right to Life and its Limitations: International Empirical Research (Religion and Human Rights, 4)
Euthanasia, Abortion, Death Penalty and Religion - The Right to Life and its Limitations: International Empirical Research (Religion and Human Rights, 4)

This book considers how the termination of life might be accepted in the view of a general obligation to protect life. It features more than 10 papers written by scholars from 14 countries that offer international comparative empirical research. Inside, readers will find case studies from such areas as: India, Chile, Germany, Italy,...

Visualizing Project Management: Models and Frameworks for Mastering Complex Systems
Visualizing Project Management: Models and Frameworks for Mastering Complex Systems
Visualization: A powerful technique for achieving high performance

Complex systems do not require complex project management. The most effective project managers are able to simplify their project environment and organize projects, large and small, to achieve predictable results. This book explains how anyone responsible for a project can apply...

Applying UML: Advanced Applications
Applying UML: Advanced Applications
So why did we write "yet another" book on the UML? Does the world need it and what, if anything, makes it distinctive? The real answer is that the only way to answer those questions is to read the end result. Here, however, are some of our answers.

In an attempt to end the "object oriented Tower of Babel", the Unified
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Understanding Petri Nets: Modeling Techniques, Analysis Methods, Case Studies
Understanding Petri Nets: Modeling Techniques, Analysis Methods, Case Studies

With their intuitive graphical approach and expressive analysis techniques, Petri nets are suitable for a wide range of applications and teaching scenarios, and they have gained wide acceptance as a modeling technique in areas such as software design and control engineering. The core theoretical principles have been studied for many decades...

Environmental Principles and Policies: An Interdisciplinary Approach
Environmental Principles and Policies: An Interdisciplinary Approach

This book discusses six major principles of relevance to environmental issues and uses them to evaluate a set of environmental policies. The principles chosen include three that are specific to environmental matters – ecological sustainability, the polluter pays principle and the precautionary principle – and three more that have...

Feedback Linearization of RF Power Amplifiers
Feedback Linearization of RF Power Amplifiers

Improving the performance of the power amplifier is the most pressing problem facing designers of modern radio-frequency (RF) transceivers. Linearity and power efficiency of the transmit path are of utmost importance, and the power amplifier has proven to be the bottleneck for both. High linearity enables transmission at the highest data...

Strategies for Managing Is/It Personnel
Strategies for Managing Is/It Personnel

As IT staff shortages are being experienced worldwide, with a huge gap between the number of positions available for IS/IT workers and the number of available qualified workers to fill them. The major factors that have contributed to the IS/IT crisis include lack of understanding of the career orientations of IS personnel; high IS staff...

Core Java(TM), Volume I--Fundamentals (8th Edition)
Core Java(TM), Volume I--Fundamentals (8th Edition)
In late 1995, the Java programming language buret onto the Internet scene and gained instant celebrity status. The promise of Java technology was that it would become the universal glue that connects users with information, whether that information comes from web servers, databases, information providers, or any other imaginable source. Indeed,...
Neutrino Oscillations: Present Status and Future Plans
Neutrino Oscillations: Present Status and Future Plans
This book reviews the status of a very exciting field -- neutrino oscillations -- at a very important time. The fact that neutrinos have mass has only been proved in the last few years and the acceptance of that fact has opened up a whole new area of study to understand the fundamental parameters of the mixing matrix.

The book summarizes the...

Tensor Product Model Transformation in Polytopic Model-Based Control (Automation and Control Engineering)
Tensor Product Model Transformation in Polytopic Model-Based Control (Automation and Control Engineering)

Tensor Product Model Transformation in Polytopic Model-Based Control offers a new perspective of control system design. Instead of relying solely on the formulation of more effective LMIs, which is the widely adopted approach in existing LMI-related studies, this cutting-edge book calls for a systematic modification and...

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