How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made actionable? If you know how well the customer experience is satisfying your customers and you know how to increase their satisfaction, you can then increase sales, return visits, recommendations,...
Learn what it takes to build large scale, mission critical applications -hardened applications- on the Azure cloud platform.
This 208 page book covers the techniques and engineering principles that every architect and developer needs to know to harden their Azure/.NET applications to ensure maximum reliability and high availability...
HL7 for BizTalk provides a detailed guide to the planning and delivery of a HL7-compliant system using the dedicated Microsoft BizTalk for HL7 Accelerator. The HL7 Primary Standard, its various versions, and the use of the HL7 Accelerator for BizTalk are broken out and fully explained. HL7 for BizTalk provides clear guidance...
We live today in a global web of interdependence, connected technologically, economically, politically, and socially. As a result of these expanding and deepening interdependencies, it has become impossible fully to control -- or foretell -- the effects of our actions. The world is rife with unintended consequences. The first law of human...
The Java Fundamental Classes Reference provides complete reference documentation on the core Java 1.1 classes. These classes contain architecture-independent methods that serve as Java's gateway to the real world, by providing access to resources such as the network and the host filesystem. The core classes also include...
Want to perform programming tasks better, faster, simpler, and make them repeatable? Take a deep dive into Windows PowerShell and discover what this distributed automation platform can do. Whether you’re a .NET developer or IT pro, this concise guide will show you how PowerShell’s scripting language can help you be more...
More than a million systems are now connected to the Internet, and something like 15 million people in 100 countries on all seven continents use Internet services. More than 100 million email messages are exchanged each day, along with countless files, documents, and audio and video images.Everyone is jumping on the Internet bandwagon. Once a...
In today's rapidly changing technological world, it is increasingly important that web and desktop applications be accessible to everyone, including those of us with special needs. However, the legal requirements for accessibility are often convoluted and diffucult to understand, making it impossible for most developers to comply with the...
When you have a question about C# 5.0 or the .NET CLR, this bestselling guide has precisely the answers you need. Uniquely organized around concepts and use cases, this updated fifth edition features a reorganized section on concurrency, threading, and parallel programming—including in-depth coverage of C# 5.0’s new...