How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made actionable? If you know how well the customer experience is satisfying your customers and you know how to increase their satisfaction, you can then increase sales, return visits, recommendations,...
The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as...
“Is Google making us stupid?” When Nicholas Carr posed that question, in a celebrated Atlantic Monthly cover story, he tapped into a well of anxiety about how the Internet is changing us. He also crystallized one of the most important debates of our time: As we enjoy the Net’s bounties, are we sacrificing our...
Get a jump start on using Azure HDInsight and Hadoop Ecosystem components. As most Hadoop and Big Data projects are written in either Java, Scala, or Python, this book minimizes the effort to learn another language and is written from the perspective of a .NET developer. Hadoop components are covered, including Hive, Pig, HBase, Storm,...
Windows Phone 8 in Action is a comprehensive guide to developing apps for the WP8 platform. It covers the Windows Phone Runtime and .NET APIs used to work with a phone's sensors and hardware, including the accelerometer, camera, gyroscope, GPS, and microphone. You will learn to write code to...
Use This Information To Avoid Being Spied By The Government Today!
If you’ve ever heard outrageous stories about online illegal drug stores, hit men for hire, celebrities busted for child porn, mad scientific experiments, and Illuminati rituals, you’ve probably heard of the “dark web”, alternatively called...
Create dynamic client/server applications using PL/SQL and the comprehensive information contained in this authoritative volume. Expert Oracle insiders cover the features of PL/SQL, explain scripting semantics and syntax, and fully detail the PL/SQL functionality of Oracle Database 10g. You’ll...
Create applications using Industry 4.0. Discover how artificial intelligence (AI) and machine learning (ML) capabilities can be enhanced using the Internet of things (IoT) and secured using Blockchain, so your latest app can be not just smarter but also more connected and more secure than ever before. This book covers the latest...
Get your financial life in order. This comprehensive and objective guidebook will help you grow your net worth on a steady and increasing basis, regardless of your income level.
This new and expanded edition covers changes and strategies to maximize financial benefits and planning resulting from the recent tax legislation,...
THIS ISN'T THE EDITION YOU'RE LOOKING FOR! The 3rd edition of this book is now available.
The C# Player's Guide (2nd Edition) is the ultimate guide for people starting out with C#, whether you are new to programming, or an experienced vet. This guide takes you...
