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 The Customer Management Scorecard: Managing CRM for ProfitThe Customer Management Scorecard is based on a unique global survey conducted by QCi that aimed to reveal the true relationship between effective customer management and business performance. Over 300 global assessments of blue chip companies in 22 countries, across all sectors, were conducted using QCi’s Customer Management... | | CCSP Cisco Secure VPN Exam Certification Guide (CCSP Self-Study)The primary goal of this book is to help you prepare to pass either the 9E0-121 or 642-511 Cisco Secure
VPN (CSVPN) exams as you strive to attain the CCSP certification or a focused VPN certification. Adhering
to the premise that, as individuals, we each retain information better through different media, this book provides
a variety... | | Microsoft Encyclopedia of Networking (with CD-ROM)Welcome to the Microsoft Encyclopedia of Networking, a survey of computer networking concepts, technologies, and services. This work is intended to be a comprehensive, accurate, and timely resource for students, system engineers, network administrators, IT implementers, and computing professionals from all walks of life. Before I outline its... |
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Mobile Ad Hoc NetworkingThe wireless arena has been experiencing exponential growth in the past decade. We have
seen great advances in network infrastructures, growing availability of wireless applications,
and the emergence of omnipresent wireless devices such as portable or handheld
computers, PDAs, and cell phones, all getting more powerful in their... | | C in a NutshellLearning a language--any language--involves a process wherein you learn to rely less and less on instruction and more increasingly on the aspects of the language you've mastered. Whether you're learning French, Java, or C, at some point you'll set aside the tutorial and attempt to converse on your own. It's not necessary to know... | | Extreme Programming Explained : Embrace Change (2nd Edition)Whether you have a small team that is already closely aligned with your customers or a large team in a gigantic or multinational organization, you will find in these pages a wealth of ideas to challenge, inspire, and encourage you and your team members to substantially improve your software development.
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Financial Instrument Pricing Using C++ (The Wiley Finance Series)The goal of this book is to model financial instruments, such as options, bonds and interest-rate products by partial differential equations, finite differences and C++. It is intended for IT and quantitative finance professionals who know this material and wish to deepen their knowledge and for those readers who use... | | Sams Teach Yourself ASP.NET 2.0 in 24 Hours, Complete Starter KitIf you are familiar with creating HTML web pages but aren't familiar with creating dynamic, data driven web applications, you should consider learning ASP. And Sams Teach Yourself ASP.NET 2.0 in 24 Hours, Complete Starter Kit is the perfect learning tool. The Starter Kit provides the unbeatable combination of... | | Maya 6 for Windows and Macintosh : Visual QuickStart GuideImagine being able to add a luscious mane of long, flowing hair to your Maya-created action heroine--and then being able to braid it, curl it, and style it to your heat's desire. With Maya 6 and this task-based guide, you can do that and a lot more on the way to creating ever more sophisticated 3D worlds with Alias' newly updated modeling and... |
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Easy Outlook 11Easy Microsoft Office Outlook 2003 takes the work out of learning this powerful personal information manager by using short, easy-to-follow lessons that show the reader how to accomplish basic tasks quickly and efficiently! It is the perfect book for beginners who want to learn through a visual, full-color approach.... | | Ins and Outs of prepositions, The : A Guidebook for ESL StudentsThough written primarily for students of English as a Second Language, The Ins and Outs of Prepositions is also useful in remedial English courses on high school and college freshman levels. Unlike most languages - which usually have only a few prepositions to serve many different communication needs- English has dozen of them and almost none... | | Better, Faster, Lighter JavaIn Better, Faster, Lighter Java authors Bruce Tate and Justin Gehtland argue that the old heavyweight architectures, such as WebLogic, JBoss, and WebSphere, are unwieldy, complicated, and contribute to slow and buggy application code. As an alternative, the authors present two "lightweight" open... |
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