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How the Stock Market Works: A Beginner's Guide to Investment
How the Stock Market Works: A Beginner's Guide to Investment

People are constantly being affected by the fluctuations in the global economy and by financial uncertainty - with major impacts on their savings, portfolios and pensions. Some might see recessions as the very worst time to invest in the stock market, but many of the world's most successful investors insist that a market downturn is the...

Accounting for Non-Accountants
Accounting for Non-Accountants

An introduction to British accounting system and regulations, this book supplies an insight into British accounting standards and taxation issues, supported by examples and review questions. It covers financial and management accounting and takes into account the international framework for UK limited companies. Extremely up-to-date, the text...

Doing Business With China (Global Market Briefings Series)
Doing Business With China (Global Market Briefings Series)

This new edition of Doing Business with China marks the country’s first two historic events of the twenty-first century. On 11 December 2001, it finally became a member of the World Trade Organization (WTO), and on 15 November of the same year, with the official announcement of Mr. Hu Jintao’s appointment as Mr. Jiang...

Leading the Professionals: How to Inspire & Motivate Professional Service Teams
Leading the Professionals: How to Inspire & Motivate Professional Service Teams

Due to the nature of their work and personalities, many professionals prefer to do things on their own, in their own way. A firm’s best talents may not take too kindly to being told what to do and when to do it. They may resist being managed , and be unenthusiastic about working in a team. Whatever category they fall into—highly...

Intercultural Management: MBA Masterclass (MBA Masterclass Series)
Intercultural Management: MBA Masterclass (MBA Masterclass Series)

Intercultural management is an emerging but increasingly crucial area of study. Essentially, intercultural management concerns itself with work forces that function in different cultural contexts. These differences can be either ‘external’, where an organization operates across national and ethnic cultures, or ‘internal’,...

Making Sense of Change Management: A Complete Guide to the Models, Tools & Techniques of Organizational Change
Making Sense of Change Management: A Complete Guide to the Models, Tools & Techniques of Organizational Change

Making Sense of Change Management is about making change easier. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. However, this book is not a ‘one size fits all’ simplistic panacea to all change, whatever the...

The Project Management Life Cycle: A Complete Step-By-Step Methodology for Initiating, Planning, Executing & Closing a Project Successfully
The Project Management Life Cycle: A Complete Step-By-Step Methodology for Initiating, Planning, Executing & Closing a Project Successfully
Over the past 20 years, businesses around the world have undergone rapid change. No longer are customers happy with their ‘status quo’ products or services: they expect businesses to adapt rapidly to the changing environment by providing more offerings, cheaper and faster than before. This rate of change has forced businesses to...
Coaching For Change: Practical Strategies For Transforming Performance
Coaching For Change: Practical Strategies For Transforming Performance
An essential tool for anyone who wants to transform performance through the development of a coaching environment, this book looks at how to create, develop and manage change whether in one-to-one situations, team based or within organizations.

Placing coaching right at the heart of the broader Human Resources (HR) and training arena,...

Ethics In Public Relations: A Guide To Best Practice
Ethics In Public Relations: A Guide To Best Practice

Ethical questions and dilemmas are inherent to public relations, and ensuring that practitioners operate ethically is fundamental to the professionalism and credibility of the field. Ethics in Public Relation gives readers the tools and knowledge to enable them to make defensible decisions, and outlines the important ethical concerns in...

The Customer Management Scorecard: Managing CRM for Profit
The Customer Management Scorecard: Managing CRM for Profit

The Customer Management Scorecard is based on a unique global survey conducted by QCi that aimed to reveal the true relationship between effective customer management and business performance. Over 300 global assessments of blue chip companies in 22 countries, across all sectors, were conducted using QCi’s Customer Management...

How to Grow Leaders: The Seven Key Principles of Effective Leadership Development
How to Grow Leaders: The Seven Key Principles of Effective Leadership Development
""Authoritative & wise"" -- Warren Bennis ""John Adair is without doubt one of the foremost thinkers on leadership in the world"" -- Sir John Harvey-Jones There is a revolution underway. We are moving -- rapidly in some areas, slower in others -- from management to business leadership. As the market...
Management Consulting In Practice: Award-Winning International Case Studies
Management Consulting In Practice: Award-Winning International Case Studies

This important new book explores the relationship between top management consultant teams and their clients. Through a series of case studies, from both the private and public sectors, it presents best practice in consulting at the sharp end of contemporary management across all disciplines including change management, business strategy,...

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