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How the Stock Market Works: A Beginner's Guide to Investment
How the Stock Market Works: A Beginner's Guide to Investment

People are constantly being affected by the fluctuations in the global economy and by financial uncertainty - with major impacts on their savings, portfolios and pensions. Some might see recessions as the very worst time to invest in the stock market, but many of the world's most successful investors insist that a market downturn is the...

IT Governance: A Manager's Guide to Data Security and ISO 27001 / ISO 27002
IT Governance: A Manager's Guide to Data Security and ISO 27001 / ISO 27002

Information is widely regarded as the lifeblood of modern business, but organizations are facing a flood of threats to such “intellectual capital” from hackers, viruses, and online fraud.  Directors must respond to increasingly complex and competing...

NLP Coaching: An Evidence-Based Approach for Coaches, Leaders and Individuals
NLP Coaching: An Evidence-Based Approach for Coaches, Leaders and Individuals

Neuro-linguistic programming (NLP) has become a common approach in the coaching industry, but many are still skeptical about it being a substantive and coherent methodology.

 

This book is the first to look at NLP coaching as an...

Armstrong's Handbook of Management and Leadership: A Guide to Managing Results
Armstrong's Handbook of Management and Leadership: A Guide to Managing Results

Armstrongв™s Handbook of Management and Leadership provides guidance on the processes of management and leadership with emphasis on what managers and aspiring managers need to know and do to make a difference in their organizations. As well as presenting the key skills required for effective management, it...

Leading the Professionals: How to Inspire & Motivate Professional Service Teams
Leading the Professionals: How to Inspire & Motivate Professional Service Teams

Due to the nature of their work and personalities, many professionals prefer to do things on their own, in their own way. A firm’s best talents may not take too kindly to being told what to do and when to do it. They may resist being managed , and be unenthusiastic about working in a team. Whatever category they fall into—highly...

The Top Consultant: Developing Your Skills For Greater Effectiveness
The Top Consultant: Developing Your Skills For Greater Effectiveness

Highly acclaimed, The Top Consultant is a comprehensive guide for all consultants looking to provide a first class service to their clients, and who wish to become expert practitioners. In this revised third edition of what has become a standard text, Calvert Markham shows how consultants can develop their performance in a wide range of...

Management Consulting In Practice: Award-Winning International Case Studies
Management Consulting In Practice: Award-Winning International Case Studies

This important new book explores the relationship between top management consultant teams and their clients. Through a series of case studies, from both the private and public sectors, it presents best practice in consulting at the sharp end of contemporary management across all disciplines including change management, business strategy,...

How to Grow Leaders: The Seven Key Principles of Effective Leadership Development
How to Grow Leaders: The Seven Key Principles of Effective Leadership Development
""Authoritative & wise"" -- Warren Bennis ""John Adair is without doubt one of the foremost thinkers on leadership in the world"" -- Sir John Harvey-Jones There is a revolution underway. We are moving -- rapidly in some areas, slower in others -- from management to business leadership. As the market...
The Customer Management Scorecard: Managing CRM for Profit
The Customer Management Scorecard: Managing CRM for Profit

The Customer Management Scorecard is based on a unique global survey conducted by QCi that aimed to reveal the true relationship between effective customer management and business performance. Over 300 global assessments of blue chip companies in 22 countries, across all sectors, were conducted using QCi’s Customer Management...

Ethics In Public Relations: A Guide To Best Practice
Ethics In Public Relations: A Guide To Best Practice

Ethical questions and dilemmas are inherent to public relations, and ensuring that practitioners operate ethically is fundamental to the professionalism and credibility of the field. Ethics in Public Relation gives readers the tools and knowledge to enable them to make defensible decisions, and outlines the important ethical concerns in...

The Project Management Life Cycle: A Complete Step-By-Step Methodology for Initiating, Planning, Executing & Closing a Project Successfully
The Project Management Life Cycle: A Complete Step-By-Step Methodology for Initiating, Planning, Executing & Closing a Project Successfully
Over the past 20 years, businesses around the world have undergone rapid change. No longer are customers happy with their ‘status quo’ products or services: they expect businesses to adapt rapidly to the changing environment by providing more offerings, cheaper and faster than before. This rate of change has forced businesses to...
Intercultural Management: MBA Masterclass (MBA Masterclass Series)
Intercultural Management: MBA Masterclass (MBA Masterclass Series)

Intercultural management is an emerging but increasingly crucial area of study. Essentially, intercultural management concerns itself with work forces that function in different cultural contexts. These differences can be either ‘external’, where an organization operates across national and ethnic cultures, or ‘internal’,...

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