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The Hotel Business (Inside the Minds)Inside the Minds: The Hotel Business is an authoritative, insider's perspective on the ins and outs of hospitality and the future of the industry, on a global scale. Featuring Presidents, CEOs and proprietors representing some of the world's leading hotels, top franchisors, most luxurious resorts and quaintest Inns, this book provides a broad, yet... | | Storytelling for User Experience: Crafting Stories for Better Design
Just as personas make users come alive for
user experience designers, stories make users’
lives real. User experience design is about
experience. Stories are those experiences.
As Kevin and Whitney say in this book: We all
hear stories. We all tell stories—every day in
all parts of our lives.... | | The Autobiography of Malcolm X: As Told to Alex HaleyMalcolm X's searing memoir belongs on the small shelf of great autobiographies. The reasons are many: the blistering honesty with which he recounts his transformation from a bitter, self-destructive petty criminal into an articulate political activist, the continued relevance of his militant analysis of white racism, and his emphasis on... |
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