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Innovative Tools for Business Coalitions in B2B Applications
Innovative Tools for Business Coalitions in B2B Applications

One of the most debated consequences regarding the increased availability and use of information and communication technologies (ICTs), especially since the early 1990s, have been their impact on economic growth. Generally speaking, ICT can serve to reduce transaction costs at all levels of a commercial transaction. With the emergence...

Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)
Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)

The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment

 

Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these...

MCTS 70-662 Rapid Review: Configuring Microsoft Exchange Server 2010
MCTS 70-662 Rapid Review: Configuring Microsoft Exchange Server 2010
This Rapid Review is designed to help you assess—and complete—your readiness for MCTS exam 70-662: Microsoft Exchange Server 2010, Configuring. The Rapid Review series is intended for exam candidates who already have a solid grasp on the exam objectives through a combination of experience, skills, and...
Introducing Windows Server 2012
Introducing Windows Server 2012
Windows Server 2012 is probably the most significant release of the Windows Server platform ever. With an innovative new user interface, powerful new management tools, enhanced Windows PowerShell support, and hundreds of new features in the areas of networking, storage, and virtualization, Windows Server 2012...
Computational Fluid Dynamics: Principles and Applications
Computational Fluid Dynamics: Principles and Applications
The history of Computational Fluid Dynamics, or CFD for short,, started in the early 1970’s. Around that time, it became an acronym for a combination of physics, numerical mathematics, and, to some extent, computer sciences employed to simulate fluid flows. The beginning of CFD was triggered by the availability of...
Information Retrieval: Searching in the 21st Century
Information Retrieval: Searching in the 21st Century

In the forty years since I started working in the field, and indeed for some years before that (almost since Calvin Mooers coined the term information storage and retrieval in the 1950s), there have been a significant number of books on information retrieval. Even if we ignore the more specialist research monographs and the...

CCNP Security IPS 642-627 Official Cert Guide
CCNP Security IPS 642-627 Official Cert Guide

Learn, prepare, and practice for exam success

 

CCNP Security IPS 642-627 Official Cert Guide is a best-of-breed Cisco exam study guide that focuses specifically on the objectives for the CCNP Security IPS exam. Senior security engineers David Burns,...

Introducing Microsoft SQL Server 2012
Introducing Microsoft SQL Server 2012
Microsoft SQL Server 2012 is Microsoft’s first cloud-ready information platform. It gives organizations effective tools to protect, unlock, and scale the power of their data, and it works across a variety of devices and data sources, from desktops, phones, and tablets, to datacenters and both private and public clouds. Our purpose in...
CCNP Security Firewall 642-617 Official Cert Guide
CCNP Security Firewall 642-617 Official Cert Guide

CCNP Security FIREWALL 642-617 Official Cert Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNP Security FIREWALL exam. Senior security consultants and instructors David Hucaby, Dave Garneau, and Anthony Sequeira share preparation hints and test-taking tips,...

Machine Learning for Email: Spam Filtering and Priority Inbox
Machine Learning for Email: Spam Filtering and Priority Inbox
To explain the perspective from which this book was written, it will be helpful to define the terms machine learning and hackers.

What is machine learning? At the highest level of abstraction, we can think of machine learning as a set of tools and methods that attempt to infer patterns and extract
...
MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administrator
MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administrator
This training kit is designed for enterprise administrators who have several years’ experience managing the overall IT environment and architecture of medium to large organizations and who plan to take the Microsoft Certified Information Technology Professional (MCITP) 70-647 exam. As an enterprise...
Renewable and Efficient Electric Power Systems
Renewable and Efficient Electric Power Systems
Engineering for sustainability is an emerging theme for the twenty-first century, and the need for more environmentally benign electric power systems is a critical part of this new thrust. Renewable energy systems that take advantage of energy sources that won’t diminish over time and are independent of fluctuations in...
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