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The Art of Mastering Sales Management
If you believe that the answer no is but a request for more information and understand that the best closing questions are rhetorical, you understand the basic art of sales. If you can teach that art to others, you have the makings of a good sales manager. But not all good sales managers are equal; some are forward thinking enough to... | | Visual Basic(r).NET: The Complete ReferenceMaster this massive programming language upgrade that raises Visual Basic functionality to the level of the .NET platform. Coverage includes all core topics—plus security, debugging, and helpful information on migrating existing Visual Basic projects to Visual Basic.NET.
Before I introduce the chapters I want to tell you what this... | | The Scanning WorkshopThe other day, I was talking to someone about this book, and he asked me, “Why are scanners so cheap? Is there some sort of catch?” (He’s my accountant, so he’s paid to ask skeptical questions about money.) The answer is no, there is no catch. Heck, with some scanner models, you don’t even need a computer! Desktop... |
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| | Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm)After observing and experiencing the difficulties associated with selecting, implementing, and institutionalizing a standard or standards, we have developed a systematic approach to implementing both ISO 9001:2000 and theCMMIÒ by capitalizing on their synergy. This approach also allows organizations to preserve the... | | |
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