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Why CRM Doesn't Work: How to Win by Letting Customers Manage the RelationshipCRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make your customers happy and, at the same time, improve ROI? Is there a practical, affordable way to get customers to tell you what they really want?
In Why... | | Digital Character Painting Using Photoshop CS3 (Graphics Series)Digital Character Painting Using Photoshop CS3 is a brilliantly illustrated, full-color book that combines both the fundamentals of character design and the skills of digital painting. Completely updated using Photoshop CS3 as the primary tool, the book details how to create characters that elicit specific emotions and how to beautifully render... | | Nonlinear Signal Processing : A Statistical ApproachA Unified Treatment of Non-Gaussian Processes and Nonlinear Signal Processing
Nonlinear signal processing methods are finding numerous applications in such fields as imaging, teletraffic, communications, hydrology, geology, and economics–fields where nonlinear systems and non-Gaussian processes emerge. Within a broad class of nonlinear... |
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Oracle Data Guard 11g Handbook (Osborne ORACLE Press Series)
Provide superior data protection, availability, and disaster recovery using the tested techniques in this Oracle Press guide. Cowritten by a team of Oracle experts, Oracle Data Guard 11g Handbook provides a sound architectural foundation along with best practices for configuration, monitoring, maintenance, and troubleshooting. You... | | 3D Lighting: History, Concepts, and Techniques (With CD-ROM) (Graphics Series)The majority of computer graphics books are either too general or too application-specific. The field of 3-D computer graphics possesses tremendous depth, and any aspect of it is worthy of a focused career. In large studios, artists concentrate on just one phase of production, be it modeling, texturing, animation, or rendering. If you're... | | |
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Fundamentals Of Power Electronics With Matlab
Most power electronics textbooks use PSpice for the simulation of circuits, even though MATLAB is a much easier and user-friendly tool. Â"Fundamentals of Power Electronics Using MATLABÂ" teaches students and engineers how to use MATLAB as a simulation and computational tool for power electronics. Designed as a hands-on... | | Computer Sciences: Macmillan Science Library
The science of computing has come a long way since the late 1930s, when
John Vincent Atanasoff and Clifford Berry began work on the first electronic
digital computer. One marvels to see how the science has advanced
from the days of Charles Babbage, who developed the Difference Engine
in the 1820s, and, later proposed the... | | |
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