You can't “test quality into” a software product, but neither can you build a quality software product without test and analysis.  Software test and analysis is increasingly recognized, in research and in industrial practice, as a core challenge in...

The factors that point to a country's potential and success as an outsourcing destination inevitably lead to the one country that is rapidly becoming the new hub for IT...

The book presents new ideas to model and solve the flexible shift planning problem of personnel workers in the service industry. First, a new modeling approach is proposed that requires shifts to be generated implicitly rather than employing a predefined set of shift types like three 8-hour or two 12-hour shifts to cover varying forecast demand....

Change: It’s what we expect from technology, from the PC to the web, through to HD TV. But nothing has been as disruptive as the change the iPhone and Android phones have brought. For the first time the power of a computer will fit in your hand, you are always connected to the Internet, and these devices are loaded with...

In this second edition of his highly acclaimed book, Christopher P. Cannon, MD, and a team of preeminent clinical investigators have thoroughly revised and expanded every chapter to reflect the recent explosion of clinical trials on the management of acute coronary syndromes (ACS). This includes: the newer tests, such as C reactive protein; a...

A systematic approach to understanding the basics of Voice over IP

* Understand the basics of PSTN services and IP signaling protocols, including SS7
* Learn how VoIP can run the same applications as the existing telephony system, but in a more cost-efficient and scalable manner
* Delve into such VoIP topics as jitter,...