Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called Hoshin Kanri method of defining...

Inspired by the groundbreaking A History of the World in 100 Objects, this book draws on the unique collections of The Strong museum in Rochester, New York, to chronicle the evolution of video games, from Pong to first-person shooters, told through the stories of dozens of objects essential to the field’s creation and...

Indulging in a wide spectrum of ideas, beliefs, and perspectives is a critical cornerstone of democracy. After all, it is often debates over differences of opinion, such as whether to legalize abortion, how to treat prisoners, or when to enact the death penalty, that shape our society and drive it forward. Such diversity of thought is...

Almost without realizing it, we have shifted toward an all-digital culture. Future heirlooms like family photos, home movies, and personal letters now exist only in digital form, and in many cases they are stored using popular services like Flickr, YouTube, and Gmail. These digital possessions form a rich collection that chronicles our lives...

Donald Lobo, Michal Mach, and I started CiviCRM almost six years ago. Back then, open source software had gained traction in the operating system arena, but the idea of an open source application designed from the ground up to meet the needs of non-profits and other civic sector organizations was pretty radical. We were convinced that there...