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 Effective IT Service Management: To ITIL and Beyond!IT service management (ITSM) is the group of processes and functions that oil the wheels of the IT machine. Without ITSM, every IT project and system would deteriorate over time until failure. ITIL is the recognized best-practice standard for ITSM, and has been around since the late 1980s, with ITIL version 3 published just recently. However, many... |  |  Secure Data Management in Decentralized Systems (Advances in Information Security)The research scope of database security has expanded greatly, due to the rapid development of the global inter-networked infrastructure. Databases are no longer stand-alone systems that are only accessible to internal users of organizations. Instead, allowing selective access from different security domains has become a must for many business... |  |  Enabling Technologies for Mobile Services: The MobiLife BookThis book’s emphasis is on describing a complete architectural framework, which combines theory and practice in a way that gives a realistic view of the opportunities and challenges in the applications and services area, including results from both extensive user evaluations and technical evaluations. It will cover topics in the B3G area that... |
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