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IT Service Management Guide: Vol. 1The importance of IT Service Management is becoming widely recognized. Whereas in the 1960s and 1970s interest was still focused mainly on the improvement of hardware, and whereas the development of software was the major concern until well into the 1980s, the 1990s was the decade that saw the rise of service management.
For decades,... | | Economics DeMYSTiFieD
All the information you needâquick, easy, and ON THE MONEY
ECON. Do these letters make you sweat? You’re not alone. From college freshmen to PhD students, economics tops the list of panic-inducing classes.
But help has arrived. Economics DeMYSTiFieD is a curriculum-based, self-teaching... | | Windows 2000 Active DirectoryActive Directory Services dramatically changes the way IT professionals design, plan, configure and administer their Windows NT networks. The primary benefits of Active Directory Services are its extensibility, scalability, and ease of management as compared to prior generations of Windows NT. If you are a... |
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