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 | | Business Process Outsourcing: The Competitive AdvantageBusiness Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage.
This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing... | | Current Issues in School LeadershipWhat is an "issue"? An issue derives from tension, or cognitive dissonance. Research or law may be reasonably clear on something but different collections of people—a community, a pressure group, political blocs, academicians—take a position contrary to the research or current practice. Or, there may be insufficient research... |
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| | Creativity in the Classroom: Schools of Curious DelightCreativity in the Classroom: Schools of Curious Delight is a book about creativity written specifically for teachers. It was designed for a graduate course that helps teachers incorporate important aspects of creativity in the daily activities of classroom life. Teachers who understand the creative process... | | Applications of Nonverbal CommunicationEach and every day, in every social interaction, we communicate our feelings, attitudes, thoughts, and concerns nonverbally. Nonverbal communication is used to convey power and status, it is used to express love and intimacy, it is used to communicate agreement, to establish rapport, and to regulate the flow of communication. Nonverbal... |
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