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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Offers listening tools and techniques to make employees, bosses, and clients more willing to agree with proposals.

...
The Disaster Recovery Handbook: A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets
The Disaster Recovery Handbook: A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets

You can't predict or prevent disasters. That's reality. But with The Disaster Recovery Handbook, you can create a plan to ensure your business will continue and your vital operations, facilities, and assets will be protected. Expect the best. Plan for the worst. Survey the headlines: superstorms, data breaches, pandemics, system...

101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination
101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination

There's no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of...

Breakthrough!: A 7-Step System for Developing Unexpected and Profitable Ideas
Breakthrough!: A 7-Step System for Developing Unexpected and Profitable Ideas

Consider some big ideas that have become business and cultural phenomena: how Starbucks transformed a declining coffee market by combining an experience destination with a premium product. Or how the established notion that "dolls are for girls" was shattered by a toy line called G.I. Joe. Most people mistakenly think breakthrough...

The Instant Sales Pro: More Than 600 Tips and Techniques to Accelerate Your Sales Success
The Instant Sales Pro: More Than 600 Tips and Techniques to Accelerate Your Sales Success

For the sales professional with more energy than experience and more ambition than knowledge, the fast lane to success can be riddled with potholes. But the last thing these go-getters want to do is get bogged down with some huge book of sales techniques.

The Instant Sales Pro offers instead a quick yet comprehensive guide to...

Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives
Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives

With software and hardware development techniques improving constantly, it’s surprising to learn that more than half of all technology projects overrun their schedules and budgets by 200 percent or more. Computerworld magazine recently reported several surveys showing that project failure is overwhelmingly traceable to poorly...

Information Systems Project Management With Infotrac: How To Deliver Function And Value In Information Technology Projects
Information Systems Project Management With Infotrac: How To Deliver Function And Value In Information Technology Projects

It’s common in the IT industry to hear of project disasters: overdue products, blown budget estimates, and dismal results. And the root cause of most of these commonplace disasters is the simple fact that people skilled in the technical aspects of a project are often not prepared to manage them.

Managing projects requires expert...

The Project Management Question and Answer Book
The Project Management Question and Answer Book

The Project Management Question and Answer Book is a one-stop reference that both beginning and experienced project managers will use in countless on-the-job situations. Providing the answers to critical questions, from the simplest to the most advanced, the book is arranged to get you the information you need the moment you need it....

Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project
Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project

There’s a good reason project risk management is one of the most vital of the nine content areas of the Project Management Body of Knowledge®. Important projects tend to be time constrained, pose huge technical challenges, and suffer from a lack of adequate resources. It’s no wonder that project managers are increasingly focusing...

Brain Tattoos: Creating Unique Brands That Stick in Your Customers' Minds
Brain Tattoos: Creating Unique Brands That Stick in Your Customers' Minds
Effective branding depends on the ability to leave a lasting (and positive) impression in the mind of the audience. This how-to book is packed with tools that help readers identify their brand's purpose, personality, promise, and point of difference.

A solid brand leaves a positive impression in the customer’s mind, but the...

Fundamentals of Project Management (Worksmart Series)
Fundamentals of Project Management (Worksmart Series)
Although managing projects has been going on for thousands of years, the practice has only recently been
recognized as a discipline in its own right. Suddenly master’s-level degree programs are springing up at
schools throughout the world, and certificate programs are being offered as well. Not only that, but some
organizations
...
Effective Succession Planning: Ensuring Leadership Continuity And Building Talent From Within
Effective Succession Planning: Ensuring Leadership Continuity And Building Talent From Within
If you're looking for a quick, easy, and fun guide to constantly cultivating from within your organization the talent to move up and fill positions left behind by others, don't look here. Written by a human resources expert who teaches at Penn State, Effective Succession Planning must surely be one of the driest books ever written on this...
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