Salesforce.com For Dummies, 4th Edition, is for users of Salesforce, including those users who have the Unlimited, Enterprise, Professional, Group, Contact Manager, or Personal edition. It’s for Salesforce users who want to quickly know how to use this browser-based application for sales and customer service, all running “in the...

Investors and analysts often need to look into a firm's operations more deeply than traditional financial statements and models allow. This book describes newly developed tools for using operations metrics to discern and influence the valuation of a firm. It is the first to present these techniques from a unified perspective: that of...

BlackBerry Planet is a new tribe of people who simply cannot get along without their favorite device, Research in Motion’s innovative electronic organizer, the BlackBerry. This omnipresent device has gone beyond being the world’s foremost mobile business tool and entered the consumer mainstream as the Swiss Army Knife of smart...

Wind Issues in the Design of Buildings explains the ways that structural designers accommodate the impact of extreme wind events on the built environment. By studying the flow and pressure fields around buildings, architects and engineers can identify and select the best strategies for ensuring that a building will resist the loads due to...

Coverage is divided into three volumes, entitled Process Fundamentals, encompassing process fundamentals, extractive and refining processes, and metallurgical process...

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For more than a decade, power users have obsessed over ways to make Windows run faster, work smarter, and crash less often. Through books, magazine articles, and the Web, Windows users have amassed huge collections of keyboard shortcuts, registry hacks, elegant workarounds,...