Guiding pet owners through their grief following the loss of a beloved pet is one of the toughest parts of your staff's job. Handled sensitively and compassionately, the situation can strengthen the bond with the client for years to come. The new, second edition of this valuable resource offers specific strategies for dealing with a...

The articles by well-known international experts intend to facilitate more elaborate expositions of the research presented at the seminar, and to collect and document the results of the various discussions, including ideas and open problems that were identified. Correspondingly the book will consist of two parts. Part I will consist of...

Web mapping is the process of designing, implementing, generating, and delivering maps on the World Wide Web and its products. OpenLayers is a powerful, community driven, open source, pure JavaScript web mapping library. With it, you can easily create your own web map mashup using WMS, Google Maps, and a myriad of other map backends....

Acrobat X Pro is a full-featured application that enables the end user to convert documents into PDF (Portable Document Format) documents. PDF documents can be read by anybody who has the free Adobe Reader installed on his or her computer. Many people who own Acrobat don’t utilize many of the incredible features the application...

You may be reading this book for many reasons. It could be because you heard all about Hadoop and what it can do to crunch petabytes of data in a reasonable amount of time. While reading into Hadoop you found that, for random access to the accumulated data, there is something called HBase. Or it was the hype that is prevalent these days...

Gamification may be a new term, but the idea of using game-thinking and game mechanics to solve problems and engage audiences isn’t exactly new. The military has been using games and simulations for hundreds (if not thousands) of years, and the U.S. military has been a pioneer in the use of video games across branches. Three...

Agile methodologies attack risk at its core. To identify risk early and often is the premise of agile security. Risk comes in many forms. Organizations face security threats every day. Risks are in the delivery and maintenance of the countermeasures. Agile IT Security focuses on the details of the steps in delivering and maintaining...