The Shelly Cashman Series® offers the fi nest textbooks in computer education. We are proud that since Mircosoft Offi ce 4.3, our series of Microsoft Offi ce textbooks have been the most widely used books in education. With each new edition of our Offi ce books, we make signifi cant improvements based on the software and comments made by instructors and students. For this Microsoft Outlook 2010 text, the Shelly Cashman Series development team carefully reviewed our pedagogy and analyzed its effectiveness in teaching today’s Offi ce student. Students today read less, but need to retain more. They need not only to be able to perform skills, but to retain those skills and know how to apply them to different settings. Today’s students need to be continually engaged and challenged to retain what they’re learning.

With this Microsoft Outlook 2010 text, we continue our commitment to focusing on the user and how they learn best.