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People working together is a key element in the success of any organization. Only through the cooperation, interaction, and collaboration of its members can an organization multiply its efforts and become stronger and more productive.
Much of this collaboration is, of course, face-to-face—we work together in pairs, in informal groups, in targeted meetings, and even in large assemblies. And when we can’t be face-toface, we speak by telephone, teleconferencing, instant messaging, or by video hookup. Although these methods are personal, immediate, convenient, and efficient, we sometimes need a more permanent record of our thoughts, our preparations, and our statements. For that, we’ve historically resorted to paper trails and mountains of pages, file folders, and cabinets. More recently, we’ve used electronic media such as e-mail messages, word processed memos, Excel spreadsheets, PowerPoint presentations, databases, and Web pages. |